Hi all, new here, owned my Pro since January 2016. Updated to 17.4 a couple weeks ago and now am seeing some problems.
#1, when I first start the scanner in the morning and the home screen loads, I click on 'scanner' and a Windows error box will pop up with a message about Microsoft .NET framework error. I usually just click 'continue' and the scanner works fine. This morning that didn't work. I had to restart the scanner 3 times before the software would work.
#2, now sometimes the scanner won't shut down. End of the day I go through the Start menu to shut the scanner down and it won't shut down. Try multiple times, no shutdown. I end up having to hold the power button to force it to turn off.
I've been reading here for a while and see where one member has upgraded his older Verus models to Windows 7. I'm not super computer literate but I do have a computer store (local business, not some doofy big box retailer) down the street from work and they are extremely knowledgeable and already said they would to the SSD swap for a very good price. So I want them to do the Windows 7 conversion as well. Is there any information they'll need in order to do that?
#1, when I first start the scanner in the morning and the home screen loads, I click on 'scanner' and a Windows error box will pop up with a message about Microsoft .NET framework error. I usually just click 'continue' and the scanner works fine. This morning that didn't work. I had to restart the scanner 3 times before the software would work.
#2, now sometimes the scanner won't shut down. End of the day I go through the Start menu to shut the scanner down and it won't shut down. Try multiple times, no shutdown. I end up having to hold the power button to force it to turn off.
I've been reading here for a while and see where one member has upgraded his older Verus models to Windows 7. I'm not super computer literate but I do have a computer store (local business, not some doofy big box retailer) down the street from work and they are extremely knowledgeable and already said they would to the SSD swap for a very good price. So I want them to do the Windows 7 conversion as well. Is there any information they'll need in order to do that?
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