Site problems

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  • MasterWrench
    Senior Member
    • Oct 2006
    • 1186

    Site problems

    Any ideas on when the site will be back to normal? Been a mess all day.
    MasterWrench
  • Nick_Taylor
    Administrator
    • Jan 2014
    • 381

    #2
    Originally posted by MasterWrench
    Any ideas on when the site will be back to normal? Been a mess all day.
    Sorry I missed this last week. I was busy trying to get the problems resolved.
    SureTrack Community Administrator, Diagnostics forum Administrator.

    Comment

    • Scott 79
      Member
      • Mar 2014
      • 41

      #3
      Just to let you know, finally got logged back in, thanks for the help, still ran me in circles but finally gave me a new password that worked!

      Comment

      • rangie1980
        Junior Member
        • Jun 2014
        • 19

        #4
        Site Problems

        Having problems with logging in today;
        The user name and password do not appear and the only option I see is the unsupported Browser link. I have Windows 7 and Explorer 11.

        Comment

        • Nick_Taylor
          Administrator
          • Jan 2014
          • 381

          #5
          Originally posted by rangie1980
          Having problems with logging in today;
          The user name and password do not appear and the only option I see is the unsupported Browser link. I have Windows 7 and Explorer 11.
          Logging into SureTrack?
          SureTrack Community Administrator, Diagnostics forum Administrator.

          Comment

          • Nick_Taylor
            Administrator
            • Jan 2014
            • 381

            #6
            Ok, we figured out the problem.

            SureTrack doesn't like the compatibility mode in Internet Explorer. This is a setting to let outdated sites work with the newer version of the browser.
            SureTrack Community Administrator, Diagnostics forum Administrator.

            Comment

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