scanner module update
A couple days ago i powered up my verus pro running 16.4 - I know its out of date but i am now working at a Ford garage and dont use it much anymore- and it says ther is an update for my scanner module every time it connects. i can choose update now or update later. any time I choose update now I get a message stating "unhandled exception has occurred in your application." and closes the program. If I choose update later the software continues to run but i cant seem to connect to verious gm products. I have reimaged the hard drive as per Snap-On and still have the same problem. Any help is appriciated.