connecting to laptop

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  • simon86
    Junior Member
    • Jul 2009
    • 2

    connecting to laptop

    hi could anyone help i am having trouble getting my solus pro to connect to shopstream any one help please?
  • Joe Rappa
    Snap-on DSD
    • Aug 2007
    • 2050

    #2
    Without any details, I'll guess what the trouble is.

    You didn't go to the Utilities Menu and tell it to connect!

    How easy was that?!

    Joe
    "You don't build a reputation on what you're going to do"
    Henry Ford

    Comment

    • simon86
      Junior Member
      • Jul 2009
      • 2

      #3
      Originally posted by Joe Rappa
      Without any details, I'll guess what the trouble is.

      You didn't go to the Utilities Menu and tell it to connect!

      How easy was that?!

      Joe
      yes mate have done that but still it wont connect any more ideas would be helpfull cheers

      Comment

      • Joe Rappa
        Snap-on DSD
        • Aug 2007
        • 2050

        #4
        Are you connecting to the smaller USB port on the SP?
        If so, it is probably a problem with the PC. As soon as you tell the SP to connect to your PC, the PC should quickly recognize it as another drive. Look in "My Computer" to see if it sees it. If it doesn't....I'm out of suggestions, other than to try a different computer.

        Joe
        "You don't build a reputation on what you're going to do"
        Henry Ford

        Comment

        • andybaz
          Senior Member
          • Apr 2009
          • 343

          #5
          I started like you with connection problems, if you are sorted,then dont read further.
          My case: pc tower and solus pro.

          Solus turned on - then chose connect to pc option & then connect USB lead to pc
          Dialog box on pc says tranfer / open files etc etc - CLOSE IT

          Then open SHOPSTEAM programe on pc
          Then looking on left top box, my pc & files etc etc
          SOLUS not listed
          Click on YELLOW FOLDER tittled 'REFRESH' (theres about 4/5 yellow folders together).
          Then when refreshed look in top left box and scroll if needed - SHOULD now see SOLUS PRO and possibly a red image of the pro.


          You can also go into settings in my computer
          Goto CONTROL PANEL
          Goto SYSTEM
          Goto DEVICE MANAGER
          Scroll down to PORTS and open ..........

          You should now see whats connected to pc.
          Toyota pro tech & ata
          PRESTATYN - RHYL - BUCKLEY & MOLD surrounding area plug in

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