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  #1  
Old 09-10-2018, 07:54 AM
PA-WOODCHUCK PA-WOODCHUCK is offline
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Default Edge WiFi connection failure

Just purchased Edge and can't get to connect to network, but will connect with iPhone hotspot. Snap-On support wasn't able to solve issue... looking for ideas?

Thanks
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Old 09-10-2018, 10:20 AM
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Quote:
Originally Posted by PA-WOODCHUCK View Post
Just purchased Edge and can't get to connect to network, but will connect with iPhone hotspot. Snap-On support wasn't able to solve issue... looking for ideas?

Thanks
PM sent
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Old 09-11-2018, 08:06 AM
GypsyR GypsyR is offline
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We have a Solus Edge that connects to our main wi-fi 2ghz channel OK but refuses to connect to the range extender I put in specifically so our scanners could get a better signal out in the parking lot. The Zeus and Verus connect to it just fine but the Solus has completely refused no matter what I've tried.
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Old 09-11-2018, 12:49 PM
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Originally Posted by GypsyR View Post
We have a Solus Edge that connects to our main wi-fi 2ghz channel OK but refuses to connect to the range extender I put in specifically so our scanners could get a better signal out in the parking lot. The Zeus and Verus connect to it just fine but the Solus has completely refused no matter what I've tried.
What brand range extender did you use?
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Old 09-11-2018, 06:09 PM
PA-WOODCHUCK PA-WOODCHUCK is offline
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Great to see I'm not along. I have a second router in my garage configured as a access point and just an extension of router inside home. Doesn't connect to either one and everything else I have connects OK. iPhone, IPAD, Notebook, etc. In home router/Modem is ARRIS SBG-7580-AC and garage is a basic CISCO with 2.4 and 5.0GHZ channels.
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Old 09-12-2018, 03:24 PM
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Quote:
Originally Posted by PA-WOODCHUCK View Post
Great to see I'm not along. I have a second router in my garage configured as a access point and just an extension of router inside home. Doesn't connect to either one and everything else I have connects OK. iPhone, IPAD, Notebook, etc. In home router/Modem is ARRIS SBG-7580-AC and garage is a basic CISCO with 2.4 and 5.0GHZ channels.
Thanks for the information
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Old 09-12-2018, 07:43 PM
GypsyR GypsyR is offline
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A cheap Linksys extender I think. Son-in-law gave it to me after he upgraded to a mesh setup. Figured I had zero to lose and it actually works great. With everything except the Solus.

As in if I had picked it out and purchased it I would know right off what model and all it is.
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Old 01-21-2019, 01:19 PM
PA-WOODCHUCK PA-WOODCHUCK is offline
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Still no luck getting it to work on various networks at other shops but does connect to the router Snap-On sent me. That said I'm upgrading my service along with a newer cable modem/router combo so.. will see. As there's no reason why NOT it shouldn't connect when everyone else can connect to my gateway. I feel there is an issue with the solus. If it doesn't connect with my network upgrade going to ask SN to replace the Solus!
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  #9  
Old 01-26-2019, 01:12 PM
PA-WOODCHUCK PA-WOODCHUCK is offline
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Thumbs down

Well the verdict is in because this "edge" work as designed. We upgraded out service to add phone service through comcast/Xfinity and purchased a new ARRIS SVG2482-AC modem/router and still can't get connected!

I NEED A REFUND
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Old 01-26-2019, 05:35 PM
Witsend Witsend is offline
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Maybe you need to make sure you clear out all the old listed paired networks. Make sure airplane mode is turned off and that your modem/router combo is also set to 2.4 and 5.0ghz. Make sure bluetooth or WIDI connection from it with your PC for Sure Crack or file transfer or printer que has completed and exited.
If all else fails and the Lube tech can connect a 3rd hand $399.99 Port freight 08, then looks like you'll have to get a Loaner Brick from the Tool D@ck to get by while it gets sent out for warranty. Sorry Wood Chuck , it's not Ground Hog day today. No Buyer Remorse or Returns Allowed without an incurring an 80% restocking fee.
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