A couple days ago i powered up my verus pro running 16.4 - I know its out of date but i am now working at a Ford garage and dont use it much anymore- and it says ther is an update for my scanner module every time it connects. i can choose update now or update later. any time I choose update now I get a message stating "unhandled exception has occurred in your application." and closes the program. If I choose update later the software continues to run but i cant seem to connect to verious gm products. I have reimaged the hard drive as per Snap-On and still have the same problem. Any help is appriciated.
scanner module update
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If I have the scann module connceted either by usb of wireless when i start the scanner if forces the upadate and failsComment
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Module update
Try connecting the wireless module to the Verus pro with a USB cable. It is the wireless module that needs the update. If I remember correctly, go to the pairing area and there is a button to update the module. Make sure it is connected to the internet.Comment
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Scan module
Hey fellows having trouble connecting to my scan module , it goes thru the update via the USB states its complete. The problem is when I go to use it and try to read scan data or pids, it reads and update is available for the scan module and it those not communicate with the verus ! I update again and to no avail .it connects to the Verus I can see the light flickering on both scanner and module, but still no communication. When I start up the Verus and plug the scan module to the vehicle , they pair up the module beeps but no communication! Any help , does any one have a copy of the USM driver that come on a USB stick when you purchase the unit ? I can by a copy from you if you have one , please I need my scan module to hookup so I can work on my cars. .. thanksComment
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I did exactly that , I removed the USB cable from the Verus resarted the Verus and still when I get to the scan screen I tap on the auto vin, it searches for the scan module and the no communication screen pops up and it states there is an update for the scan module.. I re load it on to the scan module it states success I hit ok , I tried to auto vin and the same message no communication, update available. I tried it manually entering vehicle ,get to the code read screen , no communication... all the time I see the communication light on the scan modules blinking...oh by the way I communicated with the car 1 time since I have been trying to update. Then no bueno !Comment
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Don't restart the scan tool. Try Just unplug the usb cable only and let it reconnect the scan module wirelessly.Comment
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