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  #1  
Old 06-16-2017, 07:46 AM
shaw.jeffrey84 shaw.jeffrey84 is offline
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Join Date: Jun 2017
Location: PHILOMATH, O.R.
Diagnostic Tool(s): Modis eems300
Specialty: Motorcycle repair
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Default Modis obd issue
Have the eems300 modis. Bought it of the snap on truck knowing the obd plug didn't work, but hoping I can fix it. It's running 12.2 and the newer board with usb in left handle.

I go into system info on the scanner plug in, and the serial number is all zeros. Tried updating scanner and it starts, "updating scanner 1 of 6". It stalls and says failed update.

Will a new(used at this point) scanner plug in possibly correct this?
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  #2  
Old 06-16-2017, 07:57 AM
Witsend Witsend is offline
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Join Date: Nov 2012
Diagnostic Tool(s): Solus
Posts: 2,791
Witsend Made it to level 2! Looks like you are on your way to becoming famous
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Remove the suspect DLC cable and provide power via AC Adapter and then see what it displays . If it still is messed up I would give it back to the tool dealer and let him know another replacement cable is not simply going to fix the thing.
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  #3  
Old 06-16-2017, 09:55 AM
Tech10 Tech10 is offline
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Join Date: Mar 2008
Location: SE Florida
Diagnostic Tool(s): VCM, MVCI, TECH2, MDI2, DRBIII, MP2, CIII+, MUTIII, MODUS ULTRA, PTP3, PICO, MICROVAT
Specialty: Drivability, Electrical & Programming
Posts: 58
Tech10 Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Quote:
Originally Posted by shaw.jeffrey84 View Post
Have the eems300 modis. Bought it of the snap on truck knowing the obd plug didn't work, but hoping I can fix it. It's running 12.2 and the newer board with usb in left handle.

I go into system info on the scanner plug in, and the serial number is all zeros. Tried updating scanner and it starts, "updating scanner 1 of 6". It stalls and says failed update.

Will a new(used at this point) scanner plug in possibly correct this?
A new (used) working Scanner Plug In Module should fix it. I would take the scanner plug in module apart and look to see if there are any visible problems. Clean the board & contacts really good. Hopefully you are able to get it working again. Another possibility is that the problem is on the MODIS motherboard or the board in between MODIS & Scanner Plug IN Module. It might be best that you take it all apart and clean contacts & boards. When it's working properly it should successfully complete the System Restore Function under system tool. The "updating scanner 1 of 6" at the end of the update is the part where data is downloaded to the Scanner Plug In Module and that is where your problem is as you know.
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  #4  
Old 06-17-2017, 09:20 AM
shaw.jeffrey84 shaw.jeffrey84 is offline
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Join Date: Jun 2017
Location: PHILOMATH, O.R.
Diagnostic Tool(s): Modis eems300
Specialty: Motorcycle repair
Posts: 6
shaw.jeffrey84 Congratulations! Your peers have given you enough reputation to put you into the fist level!
Default
Thanks guys. I had already stripped both the modis and mother board down and cleaned all contacts. All looked clean inside as well. Nothing that stuck out as burnt or melted. I had tried snap on m help line with it, and they pushed me towards what you suggested and I had already tried.

Mainly bought it for the lab scope, only paid 300, with personality keys and cables.

I will keep looking for a new scanner plug in.


I did try system restore after I cleaned all contacts.
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  #5  
Old 06-17-2017, 09:31 AM
Witsend Witsend is offline
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Quote:
Thanks guys. I had already stripped both the modis and mother board down and cleaned all contacts. All looked clean inside as well. Nothing that stuck out as burnt or melted. I had tried snap on m help line with it, and they pushed me towards what you suggested and I had already tried.

Mainly bought it for the lab scope, only paid 300, with personality keys and cables.

I will keep looking for a new scanner plug in.


I did try system restore after I cleaned all contacts.



Maybe you can give this procedure for Solus a try? Don't see any reason why the procedure would be any different for the Modis.

http://productforum.autorepairdata.c...ad.php?t=12273
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  #6  
Old 06-17-2017, 11:08 AM
Tech10 Tech10 is offline
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Join Date: Mar 2008
Location: SE Florida
Diagnostic Tool(s): VCM, MVCI, TECH2, MDI2, DRBIII, MP2, CIII+, MUTIII, MODUS ULTRA, PTP3, PICO, MICROVAT
Specialty: Drivability, Electrical & Programming
Posts: 58
Tech10 Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Quote:
Originally Posted by Witsend View Post
Maybe you can give this procedure for Solus a try? Don't see any reason why the procedure would be any different for the Modis.

http://productforum.autorepairdata.c...ad.php?t=12273
The system restore function is the same thing. The OP is not having a problem with running the software re installation, the issue is that the installation is failing at the end when the Scanner Plug in Module is being updated. So if it started to update after turning the unit on then there is no reason to manually run or change anything on the CF card to reinstall (System Restore) the software.
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  #7  
Old 10-05-2018, 05:28 AM
Springy Springy is offline
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Hi, did you get to the bottom of this? My modis is having the same problem.
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  #8  
Old 01-02-2019, 07:57 PM
shaw.jeffrey84 shaw.jeffrey84 is offline
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Join Date: Jun 2017
Location: PHILOMATH, O.R.
Diagnostic Tool(s): Modis eems300
Specialty: Motorcycle repair
Posts: 6
shaw.jeffrey84 Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Going to try the scanner module from work. Ended up buying a solus edge and putting this on the back burner. Left the motorcycle world and now at an auto shop. Will let you know this week.
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  #9  
Old 01-03-2019, 07:09 PM
shaw.jeffrey84 shaw.jeffrey84 is offline
Junior Member
  
Join Date: Jun 2017
Location: PHILOMATH, O.R.
Diagnostic Tool(s): Modis eems300
Specialty: Motorcycle repair
Posts: 6
shaw.jeffrey84 Congratulations! Your peers have given you enough reputation to put you into the fist level!
Default
Got the new to me scanner slapped in mine. Did the software update and it completed. Went to system info- scanner. The scanner serial number is now populated instead of being 00000.

Only downside. I misplaced mine cable. I have the keys and obd 2 plug in. But no cable. That will be tomorrow.
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  #10  
Old 01-04-2019, 06:48 PM
shaw.jeffrey84 shaw.jeffrey84 is offline
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Join Date: Jun 2017
Location: PHILOMATH, O.R.
Diagnostic Tool(s): Modis eems300
Specialty: Motorcycle repair
Posts: 6
shaw.jeffrey84 Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Got the cable and plugged into an 03 tacoma. Scanner and everything is working again.


Thank you for all the help
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