Opening thread errors

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  • Crusty
    Senior Member
    • Dec 2007
    • 2450

    Opening thread errors

    This morning I looked into the new threads and when I clicked onto the threads I got an error message.

    At the bottom it said;
    Error details:
    Value cannot be null. Parameter name: container

    I tried the three blue highlighted methods of exiting the error screen and that was OK but it would pop up again half the time.


    When I selected the "contact site administrator" it automatically went into a Windows Live Mail screen which I do not use.

    I would have sent an email directly to the site administrator if it didn't take me directly to Windows Live **** which would make me open a Windows Live account before it would complete the action.

    askatechlive@snapon.com<askatechlive@snapon.com>;

    Just faster to post it right here.
    Pics are available if requested.
  • Nick_Taylor
    Administrator
    • Jan 2014
    • 381

    #2
    I'm out of the office right now on vacation but I'll check into this.
    SureTrack Community Administrator, Diagnostics forum Administrator.

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    • Bob's Garage
      Senior Member
      • Nov 2007
      • 3264

      #3
      Originally posted by Nick_Taylor
      I'm out of the office right now on vacation but I'll check into this.

      Hi Nick.

      So what did you find?

      I agree with Jay, I refuse to open a Live mail account. Shouldn't there be a instant message type of notification?


      Bob

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      • Nick_Taylor
        Administrator
        • Jan 2014
        • 381

        #4
        I'm still working on it. I think what is happening is that the contact link wants use the default e-mail application on your computer. For me, that is Outlook so it opens Outlook. If you did not set up an e-mail program, you are probably using webmail or something else for your mail so you don't have anything. Maybe I can get the link changed to go to the support form instead.
        Last edited by Nick_Taylor; 06-22-2014, 10:34 PM.
        SureTrack Community Administrator, Diagnostics forum Administrator.

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