Component Test "Mis"-settings

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  • Bob Heybrock
    Member
    • Jan 2011
    • 51

    Component Test "Mis"-settings

    The other day I needed to check the CKP sensor on a Jag S-Type 3.0 V6 so I decided since it had been a little while I would take advantage of VERUS setting my scope for me by selecting the Component Test option. Fortunately I could see the screen to know I was getting some kind of signal but when I went to review it there was nothing there, what the heck was going on?

    I knew I had recorded some good waveforms in Data Manager for the same sensor and quickly realized not only did Component Test fail to record for review the waveform I'd just seen, in addition the scope settings were all wrong (sweep in particular.) I went straight into my Scope, set it up properly, tested and recorded my CKP sensor, which was OK and moved on since I did not have the time to call Tech Support. Then I remembered calling tech support many months, if not more than a year ago, about this issue and I seem to recall their acknowlegement of the problem. I figured from that response something would be done about it (guess I should have used the word "assumed".)

    I am posting this for a couple of reasons, one, to see if others have run into this or similar problems and if so Snapon may pay more attention to this forum than a report from tech support and two, maybe I am doing something wrong and I can get an accurate answer on how to use Component Test properly.

    What say you?
  • SnapOnKid
    Senior Member
    • Jan 2011
    • 873

    #2
    What version of software are you having trouble with???

    Comment

    • Bob Heybrock
      Member
      • Jan 2011
      • 51

      #3
      Originally posted by SnapOnKid
      What version of software are you having trouble with???
      I am running 11.4 right now although I believe I discovered this after installing 10.2 & 10.4, about 2 months after purchasing my VERUS. I find it interesting that the folder named CTM (Component Test ??) never has anything placed in it and I think tech support even stated that was the purpose of that folder.

      I am considering purchasing 12.4 (because of Jaguar coverage) but I'd like to take a break from still paying for my VERUS in addition to another $950 (through the Loyalty program) annually for updates, especially if some of these "bugs" still exist and may not be fixed until and unless future versions are purchased to get those corrections.

      So it would be nice to feel that no matter what version one is running Snap-On would correct the things that are supposed to function in the earlier versions and offer them as a patch to all users. This makes me hesitant to step up and purchase 12.4 next month, I know that means I'll have to wait to use the Jag software and it will cost me another $300 to upgrade next year but it is tempting with what seems to be the way Snap-On operates.

      Comment

      • crackerclicker
        Senior Member
        • May 2008
        • 400

        #4
        buy the new verus pro. i bet all bugs are now fixed.

        Comment

        • Wheel
          Senior Member
          • Jul 2007
          • 719

          #5
          Originally posted by crackerclicker
          buy the new verus pro. i bet all bugs are now fixed.
          I heard about the pro a week ago and heard it was due out Friday, but
          haven't found any info on it yet. Anyone heard anything?
          You can expect the reputation of your business to be no better than the cheapest item or service you are willing to sell. - Wheel

          Comment

          • Dynodave
            Applications Specialist
            • Oct 2006
            • 68

            #6
            CKP sensor update With waveform pic if it lets me upload.

            Originally posted by Bob Heybrock
            The other day I needed to check the CKP sensor on a Jag S-Type 3.0 V6 so I decided since it had been a little while I would take advantage of VERUS setting my scope for me by selecting the Component Test option. Fortunately I could see the screen to know I was getting some kind of signal but when I went to review it there was nothing there, what the heck was going on?

            I knew I had recorded some good waveforms in Data Manager for the same sensor and quickly realized not only did Component Test fail to record for review the waveform I'd just seen, in addition the scope settings were all wrong (sweep in particular.) I went straight into my Scope, set it up properly, tested and recorded my CKP sensor, which was OK and moved on since I did not have the time to call Tech Support. Then I remembered calling tech support many months, if not more than a year ago, about this issue and I seem to recall their acknowlegement of the problem. I figured from that response something would be done about it (guess I should have used the word "assumed".)

            I am posting this for a couple of reasons, one, to see if others have run into this or similar problems and if so Snapon may pay more attention to this forum than a report from tech support and two, maybe I am doing something wrong and I can get an accurate answer on how to use Component Test properly.

            What say you?
            Hi Bob, Did you have a picture of the waveform you recorded.

            I think the default of 10ms time base would work ok at idle, but I would like to see a 50ms time base for more information and a lower voltage scale.
            Try the following I would use a a 10 volt scale with a 2 volt offset.
            Trigger on the rise at 4.3 volts on a 50ms time base with a 15ms delay.
            Note: I dont know if the waveform uploaded since this site limits the amount of waveforms I can add.
            Checkout the ask a test site http://www.askatech.com/AskATechLive...DlyEtrqh9L2Q==
            I am not limited to the waveforms I can upload. Also I have found that this is the snapon site where everything is happening. There is almost instant response to questions and thiings get fixed faster when posted there in my opinion. I hope this allowed my waveform upload, Take care Dynodave.
            Also checkout the Ask-A-Tech site as there are also thousands of waveforms there. Take care Dynodave

            Comment

            • Dynodave
              Applications Specialist
              • Oct 2006
              • 68

              #7
              CKP sensor update With waveform pic if it lets me upload.

              Originally posted by Bob Heybrock
              The other day I needed to check the CKP sensor on a Jag S-Type 3.0 V6 so I decided since it had been a little while I would take advantage of VERUS setting my scope for me by selecting the Component Test option. Fortunately I could see the screen to know I was getting some kind of signal but when I went to review it there was nothing there, what the heck was going on?

              I knew I had recorded some good waveforms in Data Manager for the same sensor and quickly realized not only did Component Test fail to record for review the waveform I'd just seen, in addition the scope settings were all wrong (sweep in particular.) I went straight into my Scope, set it up properly, tested and recorded my CKP sensor, which was OK and moved on since I did not have the time to call Tech Support. Then I remembered calling tech support many months, if not more than a year ago, about this issue and I seem to recall their acknowlegement of the problem. I figured from that response something would be done about it (guess I should have used the word "assumed".)

              I am posting this for a couple of reasons, one, to see if others have run into this or similar problems and if so Snapon may pay more attention to this forum than a report from tech support and two, maybe I am doing something wrong and I can get an accurate answer on how to use Component Test properly.

              What say you?
              Hi Bob, What was the year of your Jaguar S-Type Did you have a picture of the waveform you recorded. I will try to upload one of mine.

              I think the default of 10ms time base would work ok at idle, but I would like to see a 50ms time base for more information and a lower voltage scale.
              Try the following I would use a 10 volt scale with a 2 volt offset.
              Trigger on the rise at 4.3 volts on a 50ms time base with a 15ms delay.
              Note: I don’t know if the waveform uploaded since this site limits the amount of waveforms I can add.
              Checkout the ask a test site http://www.askatech.com/AskATechLive...DlyEtrqh9L2Q==
              I am not limited to the waveforms I can upload. Also I have found that this is the Snap-On site where everything is happening. There is almost instant response to questions and things get fixed faster when posted there in my opinion. I hope this allowed my waveform upload, Take care Dynodave.
              Also checkout the Ask-A-Tech site as there are also thousands of waveforms there. Take care Dynodave

              Comment

              • Dynodave
                Applications Specialist
                • Oct 2006
                • 68

                #8
                What CTM folder do you mean? Data base manager?

                Originally posted by Bob Heybrock
                I am running 11.4 right now although I believe I discovered this after installing 10.2 & 10.4, about 2 months after purchasing my VERUS. I find it interesting that the folder named CTM (Component Test ??) never has anything placed in it and I think tech support even stated that was the purpose of that folder.

                I am considering purchasing 12.4 (because of Jaguar coverage) but I'd like to take a break from still paying for my VERUS in addition to another $950 (through the Loyalty program) annually for updates, especially if some of these "bugs" still exist and may not be fixed until and unless future versions are purchased to get those corrections.

                So it would be nice to feel that no matter what version one is running Snap-On would correct the things that are supposed to function in the earlier versions and offer them as a patch to all users. This makes me hesitant to step up and purchase 12.4 next month, I know that means I'll have to wait to use the Jag software and it will cost me another $300 to upgrade next year but it is tempting with what seems to be the way Snap-On operates.
                If you meand the CTM date folder in shop stream where there are 6 folders,
                This are for you to store all of your information and waveforms. This is your folder you can save handreds of pics waveforms pids etc.. in this folder. IF you mean the CTM selection this should be filled with over 2 millions branhed tests including the Connector itself, the location, the operation, the tests and the tech notes. If these are empty, Then your VERUS is missing its database and it should be reistalled. Note for quicker responses no limits on the waveforms you can add or view, checkout the new and most active snapon has http://www.askatech.com/AskATechLive...iOCTSHOtdabSY=

                There are people on this site vertually every waking hour with quick responses to questions. Take care Dynodave
                Last edited by Dynodave; 08-13-2012, 04:13 PM.

                Comment

                • Dynodave
                  Applications Specialist
                  • Oct 2006
                  • 68

                  #9
                  Attached is a link to ask a tech with the CKP waveform

                  Originally posted by Dynodave
                  Hi Bob, What was the year of your Jaguar S-Type Did you have a picture of the waveform you recorded. I will try to upload one of mine.
                  This is the direct link to the waveform in Ask-A-Tech since this site does not appear to let me upload the waveform.


                  I think the default of 10ms time base would work ok at idle, but I would like to see a 50ms time base for more information and a lower voltage scale.
                  Try the following I would use a 10 volt scale with a 2 volt offset.
                  Trigger on the rise at 4.3 volts on a 50ms time base with a 15ms delay.
                  Note: I don’t know if the waveform uploaded since this site limits the amount of waveforms I can add.
                  Checkout the ask a test site http://www.askatech.com/AskATechLive...DlyEtrqh9L2Q==
                  I am not limited to the waveforms I can upload. Also I have found that this is the Snap-On site where everything is happening. There is almost instant response to questions and things get fixed faster when posted there in my opinion. I hope this allowed my waveform upload, Take care Dynodave.
                  Also checkout the Ask-A-Tech site as there are also thousands of waveforms there. Take care Dynodave

                  Comment

                  • Bob Heybrock
                    Member
                    • Jan 2011
                    • 51

                    #10
                    Well, as I just posted in another thread my problems may be solved since I traded my Gen I unit in last night for the Verus Pro...I will check the issues I had with it compared to my new unit and 12.4 and report my findings.

                    Comment

                    • Bob Heybrock
                      Member
                      • Jan 2011
                      • 51

                      #11
                      Dynodave,

                      I took a moment and quickly looked over your replies and I was not really looking for information on how to set up my scope since I had several good waveforms for the same sensor from previous repairs. I was attempting to get Snap On to see and correct an error since I mentioned it at least a year ago and thought it should have been corrected by now.

                      Since I just purchased the Verus Pro with 12.4 I figured I'd check to see if it had been corrected and I see it has NOT been. If you go into Component Testing for a 2000 Jaguar S-Type 3.0 and select CKP sensor-Signature Test it sets the scope up to a 20ms sweep and a 50V scale. Now the sweep someone might argue as acceptable under certain circumstances but 50V? In the same vehicle when selecting a CMP sensor-Signature Test it is set more realistically at 10V and 200ms, which is what sweep I am able to view a nice pattern of a CKP sensor that I recorded in the past.

                      My concern is that I am apt to depend on other scope settings made by Component Test that could send me (or others) on a diagnostic wild goose chase. Time is money!

                      I will receive 6 months free "AskATech" with my new purchase so I'll see how that works.

                      Thanks for your time and assistance just the same.

                      Comment

                      • crackerclicker
                        Senior Member
                        • May 2008
                        • 400

                        #12
                        hi bob,

                        50v does seem silly. is that ckp sensor a vrs? if so, maybe their logic is that the amplitude will be much higher than say 10v peak to peak if you are checking it across the sensor at a higher rpm? who knows, lol.

                        by the way, just in case you didn't know, you can have access to the askatech site anytime if you are a mitchell/shopkey subscriber.

                        Comment

                        • Bob Heybrock
                          Member
                          • Jan 2011
                          • 51

                          #13
                          Originally posted by crackerclicker
                          hi bob,

                          50v does seem silly. is that ckp sensor a vrs? if so, maybe their logic is that the amplitude will be much higher than say 10v peak to peak if you are checking it across the sensor at a higher rpm? who knows, lol.

                          by the way, just in case you didn't know, you can have access to the askatech site anytime if you are a mitchell/shopkey subscriber.
                          Yea, well how many people are likely to be checking a crank sensor when the car is already running? Whatever. Again I hope that Snap On sees this and corrects it or gives some kind of response if they have a reason for it being at 50V & only 20ms, I'm done discussing it for one.

                          I am a premium member of iATN and that has served me pretty well up to now and is a good value. AskATech & Shopkey are more than I want to spend at this time...Although not having used AskATech I should hold judgement untill afterwards so I am looking forward to the 6 months free offer.

                          Thanks for your comments.

                          Comment

                          • jm43130
                            Senior Member
                            • Apr 2008
                            • 182

                            #14
                            Ask A Tech.

                            I've been a Mitchell subscriber for years and never had Ask A Tech. How do you access it? My SO dealer never said anything about this.

                            Comment

                            • crackerclicker
                              Senior Member
                              • May 2008
                              • 400

                              #15
                              Originally posted by Bob Heybrock
                              Yea, well how many people are likely to be checking a crank sensor when the car is already running? Whatever. Again I hope that Snap On sees this and corrects it or gives some kind of response if they have a reason for it being at 50V & only 20ms, I'm done discussing it for one.

                              I am a premium member of iATN and that has served me pretty well up to now and is a good value. AskATech & Shopkey are more than I want to spend at this time...Although not having used AskATech I should hold judgement untill afterwards so I am looking forward to the 6 months free offer.

                              Thanks for your comments.
                              i can think of quite a few reasons to be scoping a ckp sensor while it's working. but you are right, that's not the point of your post.

                              i only mentioned the shopkey/mitchell access in case you had it already. like you i certainly wouldn't go out of my way to get another info system just for askatech, lol.



                              Originally posted by jm43130
                              I've been a Mitchell subscriber for years and never had Ask A Tech. How do you access it? My SO dealer never said anything about this.
                              it's part of the registration. there is a spot for you to enter your shopkey/mitchell account number. attached is a screen shot.
                              Attached Files

                              Comment

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