Network Unavailble

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  • wayno
    Senior Member
    • Jul 2011
    • 250

    Network Unavailble

    Checking 2014 Escape and had two codes and not response from sure track .
    Attached Files
  • Witsend
    Banned
    • Nov 2012
    • 2942

    #2
    I believe Sure Trak access is only available if your update level is up to date and you have a high speed internet connection.
    Don't know if the built in Sure Trak Trouble Shooter has more than just some generic information without internet access and current update level.

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    • Nick_Taylor
      Administrator
      • Jan 2014
      • 381

      #3
      Here's information on who can get SureTrack - http://mitchell1.com/support/suretra...anGetSureTrack

      Did you post a question about the Escape on there or just trying to look up the codes? If your device isn't connected to WiFi, it can't retrieve the additional data. You'd need to contact scanner support for help with that if you're having a connection problem. 1-800-424-7226
      SureTrack Community Administrator, Diagnostics forum Administrator.

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