I recently purchased a verdict scan tool but the hard drive went kaput. I was able to copy most of the files and after using the snap on restore tool I am able get it up and running windows. When it comes to installing the shop stream diagnostic suit it gives me an error that it cant find a file it needs. (attached pic)
I contacted support and they said they aren't user serviceable, that it requires an image from the repair center, but that sales of the final software upgrade ended march 31 2019.
I saw a repair guide form that states this would be a level one repair which I have no issue with, however, the screen display works but the touch screen doesn't so I think they'll want to do that as well which would cost more than I bought the tool for.
So my question is any ideas what I might be able to try prior to retiring it as a photo viewer? would another verdict have the same file that might work?
Thank you
I contacted support and they said they aren't user serviceable, that it requires an image from the repair center, but that sales of the final software upgrade ended march 31 2019.
I saw a repair guide form that states this would be a level one repair which I have no issue with, however, the screen display works but the touch screen doesn't so I think they'll want to do that as well which would cost more than I bought the tool for.
So my question is any ideas what I might be able to try prior to retiring it as a photo viewer? would another verdict have the same file that might work?
Thank you
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