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  #11  
Old 10-15-2020, 09:13 PM
Rich Shepherd Rich Shepherd is offline
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You said "The bar just keeps scrolling but never downloads the update."
Can you post a capture of the SSC update window? That may provide a clue.
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  #12  
Old 10-23-2020, 09:20 AM
Resident_psycho Resident_psycho is offline
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Join Date: Oct 2020
Posts: 3
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Here is the screenshot. I uninstalled Shopstream also and re-installed it. Still will not update the scanner or download the software to even update the scanner. The green bottom bar just keeps scrolling, and the box above it never shows progress. I can leave it like that for a couple hours and it won't move.
Attached Images
File Type: png shopstream.png (20.1 KB, 38 views)
File Type: png shop 2.png (246.7 KB, 38 views)

Last edited by Resident_psycho; 10-23-2020 at 09:48 AM.. Reason: added 2nd screenshot
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  #13  
Old 10-27-2020, 11:51 AM
ToltecasChavez ToltecasChavez is offline
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Location: NY, Bronx
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Just give up. I had my snap on guy update mine. Took him 10 minutes to install the update, then I just had to wait for the reboots. Till this day, the update never went through and nothing was downloaded. I wouldn't waste my time anymore. Good luck!
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  #14  
Old 10-29-2020, 06:48 AM
Rich Shepherd Rich Shepherd is offline
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Quote:
Originally Posted by Resident_psycho View Post
Here is the screenshot. I uninstalled Shopstream also and re-installed it. Still will not update the scanner or download the software to even update the scanner. The green bottom bar just keeps scrolling, and the box above it never shows progress. I can leave it like that for a couple hours and it won't move.
Please try again now and let us know if it worked.
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  #15  
Old 11-04-2020, 08:35 PM
Orange_Juice Orange_Juice is offline
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Quote:
Originally Posted by Rich Shepherd View Post
Please try again now and let us know if it worked.
Thanks Rich update worked for me.
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