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  #11  
Old 10-15-2020, 09:13 PM
Rich Shepherd Rich Shepherd is offline
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Join Date: Nov 2006
Posts: 491
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You said "The bar just keeps scrolling but never downloads the update."
Can you post a capture of the SSC update window? That may provide a clue.
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  #12  
Old 10-23-2020, 09:20 AM
Resident_psycho Resident_psycho is offline
Junior Member
  
Join Date: Oct 2020
Diagnostic Tool(s): Solus Edge
Specialty: Lead tech, shop foreman
Posts: 3
Resident_psycho Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Here is the screenshot. I uninstalled Shopstream also and re-installed it. Still will not update the scanner or download the software to even update the scanner. The green bottom bar just keeps scrolling, and the box above it never shows progress. I can leave it like that for a couple hours and it won't move.
Attached Images
File Type: png shopstream.png (20.1 KB, 37 views)
File Type: png shop 2.png (246.7 KB, 37 views)
Last edited by Resident_psycho; 10-23-2020 at 09:48 AM.. Reason: added 2nd screenshot
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  #13  
Old 10-27-2020, 11:51 AM
ToltecasChavez ToltecasChavez is offline
Senior Member
  
Join Date: Apr 2011
Location: NY, Bronx
Diagnostic Tool(s): VERUS 11.2, PassThru Pro II(only flash tool I have), MODIS Ultra 13.4
Posts: 403
ToltecasChavez Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Just give up. I had my snap on guy update mine. Took him 10 minutes to install the update, then I just had to wait for the reboots. Till this day, the update never went through and nothing was downloaded. I wouldn't waste my time anymore. Good luck!
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  #14  
Old 10-29-2020, 06:48 AM
Rich Shepherd Rich Shepherd is offline
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Join Date: Nov 2006
Posts: 491
Rich Shepherd Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Quote:
Originally Posted by Resident_psycho View Post
Here is the screenshot. I uninstalled Shopstream also and re-installed it. Still will not update the scanner or download the software to even update the scanner. The green bottom bar just keeps scrolling, and the box above it never shows progress. I can leave it like that for a couple hours and it won't move.
Please try again now and let us know if it worked.
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  #15  
Old 11-04-2020, 08:35 PM
Orange_Juice Orange_Juice is offline
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Join Date: Oct 2020
Diagnostic Tool(s): Solus Edge
Posts: 1
Orange_Juice Congratulations! Your peers have given you enough reputation to put you into the fist level!
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Quote:
Originally Posted by Rich Shepherd View Post
Please try again now and let us know if it worked.
Thanks Rich update worked for me.
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