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Old 07-01-2016, 08:54 PM
wayno wayno is offline
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Checking 2014 Escape and had two codes and not response from sure track .
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Old 07-02-2016, 07:16 AM
Witsend Witsend is offline
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Witsend Made it to level 2!  Looks like you are on your way to becoming famous

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I believe Sure Trak access is only available if your update level is up to date and you have a high speed internet connection.
Don't know if the built in Sure Trak Trouble Shooter has more than just some generic information without internet access and current update level.
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Old 07-02-2016, 07:56 AM
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Nick_Taylor Nick_Taylor is offline
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Here's information on who can get SureTrack - http://mitchell1.com/support/suretra...anGetSureTrack

Did you post a question about the Escape on there or just trying to look up the codes? If your device isn't connected to WiFi, it can't retrieve the additional data. You'd need to contact scanner support for help with that if you're having a connection problem. 1-800-424-7226
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