Originally Posted by Wheel
Is the scope still paired to the verus?
There's a provision to hook this scope to the verus via a usb cable to a usb port on the tool.
Would it work like that?
Have you tried re-imaging the verus?
Perhaps the scope drivers in Windows are corrupted or missing?
Do you know anyone with your model of verus - dealer or otherwise - with their scope that would let you try switching it out?
I did discover after I posted that it does work with the usb cord. Somehow in the process of messing with it, I have a red X for the scanner module in addition to the scope so I've really got it screwed up. But for now I can test what I needed to by plugging in the scope.
I don't have any other units to try it in, and my Snap On man retired so getting parts and service I'm sure is going to be difficult. It's needed (another) battery for quite some time. I have replaced it 2 or 3 times, what a money pit. But I'll try reimaging when I get some time to argue with tech support.