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  #1  
Old 04-13-2015, 09:44 AM
AL-n2it AL-n2it is offline
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Default Needs Admin Rights to Run-HELP

Hello
I need to see if anyone has got the SSC to run when logged into the PC as "user".
Our set up is..
Multiple PC's running Win7 pro (32bit) on a local domain. Users login and do not have admin rights.
When logged in as a domain user SSC errors out saying SSC has stoped working and will close.
Has any one got a fix to this issue.
Giving admin right to all my users cannot happen. But I need them to be able to access the saved files and print from SSC.

I have Admin rights on my PC and it launchs fine.
I have tried giving users read/ right privilages to the nessary folder that SSC user with no luck.

Thanks
Allen
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  #2  
Old 05-06-2016, 07:13 AM
Witsend Witsend is offline
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Looks like a post from a new user that slipped through the cracks and sat unanswered for a year.
If I had to venture a guess I figure SSC was designed so that each tech could have have his own personal laptop to save what ever files they wish from a Snap On Scanner for their own future reference and share files with others that have SSC. SSC was probably not designed to be server based from a manipulating, controlling boss, that wants to use the free program to centrally log in techs RO's , keep track of their time spent on tickets, and other Clerical Nazi Boss hoops. Sorry , SSC does not stand for Schutzstaffel Squad Commandant , Ok?, ... wonder if Damage Control could weigh in now.(after a year)LOL

Last edited by Witsend; 05-06-2016 at 07:34 AM..
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  #3  
Old 05-09-2016, 11:42 AM
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Billcmat Billcmat is offline
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Cool Admin Rights

On our network (Windows 7 boxes), it asks for a Admin password to run SCC.
Usually they just get me to let them in (I am the Admin here).
I think you can go in and create a rule on the server that allows it to run. Also there are some programs on the web that are supposed to allow programs to run as Admin. Search it on Google.

Willie
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  #4  
Old 08-26-2016, 02:05 PM
macman85602 macman85602 is offline
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Default

I am having the same issue. I don't want to give the users Local admin rights to the local machines because this is a HUGE security risk with all the viruses and malware that is out there now.

If i knew what files needed to be opened up to read/write i could do this by giving authenticated users full permissions to the file(s). My next step if i can't get help is to use LUA BUGLIGHT and trace the application to see what it is trying to access.

(BTW I am the shops Systems Administrator and not a Mechanic)
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  #5  
Old 08-26-2016, 03:02 PM
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Default

These are questions that will most likely go unanswered here. Most members are technicians, some are computer savvy, but I doubt anyone is going to be able to address how SSC works to the extent that networked system can read from server based files. I am taking a guess here, but would installing SSC on the client PCs and having the saved files on your server(s)accessed via mapped drives (or folders where the SSC data files are stored) not work? Maybe I am not understanding the issue.
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Old 01-20-2017, 06:04 AM
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Troubleshootin Troubleshootin is offline
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Default Needs Admin Rights to Run

I'm running into this too. You have to have an administrator account to install the software. That's understood. There must be a way to RUN the program if you don't. Has anyone been successful yet?

Does anyone know how to contact the software developers?
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Old 01-20-2017, 06:41 AM
Witsend Witsend is offline
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Bet if you get Snap On to Change the SSC program to become network based, they will probably just incorporate it into Shop Key program and you pay extra for that feature
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  #8  
Old 01-20-2017, 06:52 AM
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Quote:
Originally Posted by Troubleshootin View Post
I'm running into this too. You have to have an administrator account to install the software. That's understood. There must be a way to RUN the program if you don't. Has anyone been successful yet?

Does anyone know how to contact the software developers?
This is a problem on the User end. If your IT department requires you to have Admin access to install and run software, you need to solve that problem with them. They put the padlock on the door. They have to provide the key.

Joe
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Old 01-20-2017, 01:31 PM
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Troubleshootin Troubleshootin is offline
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Quote:
Originally Posted by Joe Rappa View Post
This is a problem on the User end. If your IT department requires you to have Admin access to install and run software, you need to solve that problem with them. They put the padlock on the door. They have to provide the key.

Joe
Actually, it's Windows that requires you to have Admin access to install and run the software, not the IT Dept. Let's forget the IT Dept and forget the network for a minute and just talk about a Windows PC. Software programs for Windows are supposed to allow a standard user to run them. If the SSC program doesnít do that, it's a software development issue.

Here, in a forum for the users of the software, a question was raised by the OP and by a couple of Admins. I was wondering if any of them (or anyone) had a solution that works. I believe I am looking for the same answer they are, which is a way to run the software as a standard user (there is usually a workaround) until a version of the software that is compliant with Windows standards is released.

If no one has found a solution yet, perhaps I could get contact info for software support? Maybe an Applications Specialist in San Jose?
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Old 01-20-2017, 07:12 PM
Crusty Crusty is offline
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Default

Quote:
Originally Posted by Troubleshootin View Post
Actually, it's Windows that requires you to have Admin access to install and run the software, not the IT Dept. Let's forget the IT Dept and forget the network for a minute and just talk about a Windows PC. Software programs for Windows are supposed to allow a standard user to run them. If the SSC program doesnít do that, it's a software development issue.

Here, in a forum for the users of the software, a question was raised by the OP and by a couple of Admins. I was wondering if any of them (or anyone) had a solution that works. I believe I am looking for the same answer they are, which is a way to run the software as a standard user (there is usually a workaround) until a version of the software that is compliant with Windows standards is released.

If no one has found a solution yet, perhaps I could get contact info for software support? Maybe an Applications Specialist in San Jose?
Joe is correct. The program downloads and runs on my current computers without issues.
The problem as I see it is, internet providers and Microsoft Windows programs don't "like" the digital signature of the program and the person at the user end needs to tell the internet servers and Windows to allow the program to download and install.
It's a small enough program that it could be loaded onto each computer, then simply tell the program where the vehicle history files are located. This is easily done with the left windows navigation pane.
I store my vehicle data files in folders OUTSIDE of the SSC program itself and keep several backups on portable hard drives and USB sticks. Vehicle data files saved at the shop today are in my bag and can be loaded onto my home computers in seconds so I can review things using SSC anytime I wish to.
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