Snapon Diagnostics Product Forums Diagnostic Home . Diagnostic Product Index . Customer Care        
Diagnostic SoftwareDiagnostic PlatformsAsk-a-Tech, Automotive Repair InformationTech Central
Go Back   Snapon Diagnostics Product Forums > Member General Discussion Forum > General Discussions > SureTrack User Group
Home Today's Posts Register Members List FAQ
Thank you for visiting Snap-on Diagnostics Product Forums.
You are currently NOT logged in to a registered account. Some functions of Snap-on Diagnostics Product Forums will not be available to you if your are not logged in as a registered member. For a limited time only, registrationto Snap-on Diagnostics Product Forums to Snap-on Diagnostics Product Forums is !! FREE !! Select the    **REGISTER NOW**    link to register for your FREE Snap-on Diagnostics Product Forums account!!

Reply
 
Thread Tools Display Modes
  #1  
Old 10-23-2016, 05:54 PM
Nick_Taylor's Avatar
Nick_Taylor Nick_Taylor is offline
Senior Member
 
Join Date: Jan 2014
Location: Poway, CA
Posts: 370
Nick_Taylor Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Default New SureTrack Community - Share Feedback Here

As you may no by now, the old Askatech.com site is shut down and the community has been moved into ProDemand and ShopKey Pro. You should have received several e-mails notifying you of the change.

This is the first step in building a new and better community site as the old software was not going to be easy to modify going forward.

Please use this discussion to share your feedback on the new site and ask any questions you have. I'll be building a new FAQ page for the community in the coming weeks.

I put a test question in under an old Audi if you want to play around with the reply tools.

Nick (Admin)
__________________
Community Administrator for SureTrack as well as the old OnDemand5/ShopKey5 Tips system.
Reply With Quote
  #2  
Old 10-23-2016, 08:15 PM
greasybob's Avatar
greasybob greasybob is offline
Senior Member
 
Join Date: May 2008
Location: wisconsin
Posts: 1,431
greasybob You made it!  You've done a great job ofearning reputation from your peers.  You now have secret access to a new hidden forum!

Default

Much faster switching through the questions. Nice job !!!
Reply With Quote
  #3  
Old 10-23-2016, 08:31 PM
Nick_Taylor's Avatar
Nick_Taylor Nick_Taylor is offline
Senior Member
 
Join Date: Jan 2014
Location: Poway, CA
Posts: 370
Nick_Taylor Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Default

Quote:
Originally Posted by greasybob View Post
Much faster switching through the questions. Nice job !!!
Did you try out the filters at the column heading?

Did you have any problem logging in? I assume you read the e-mail about your username.

For others, there were a number of SureTrack users who have the same login name for ProDemand or ShopKey Pro. They had to append "_TECH" to the name used to log into the community side. The display name in the community will not have this on it.
__________________
Community Administrator for SureTrack as well as the old OnDemand5/ShopKey5 Tips system.
Reply With Quote
  #4  
Old 10-23-2016, 08:41 PM
greasybob's Avatar
greasybob greasybob is offline
Senior Member
 
Join Date: May 2008
Location: wisconsin
Posts: 1,431
greasybob You made it!  You've done a great job ofearning reputation from your peers.  You now have secret access to a new hidden forum!

Default

Oh No !!!
Attached Images
File Type: jpg oh_no_80.jpg (54.5 KB, 52 views)
Reply With Quote
  #5  
Old 10-23-2016, 08:43 PM
Nick_Taylor's Avatar
Nick_Taylor Nick_Taylor is offline
Senior Member
 
Join Date: Jan 2014
Location: Poway, CA
Posts: 370
Nick_Taylor Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Default

Quote:
Originally Posted by greasybob View Post
Oh No !!!
Oh no is right. Can you give more details? Did you have attachments?
__________________
Community Administrator for SureTrack as well as the old OnDemand5/ShopKey5 Tips system.
Reply With Quote
  #6  
Old 10-23-2016, 09:01 PM
greasybob's Avatar
greasybob greasybob is offline
Senior Member
 
Join Date: May 2008
Location: wisconsin
Posts: 1,431
greasybob You made it!  You've done a great job ofearning reputation from your peers.  You now have secret access to a new hidden forum!

Default

No attachments. Was answering the question on the F150 lights. This means I'm logged in ? I entered through the old portal/desktop short cut.
Attached Images
File Type: jpg logged_in_80.jpg (99.3 KB, 51 views)
Reply With Quote
  #7  
Old 10-23-2016, 09:06 PM
Nick_Taylor's Avatar
Nick_Taylor Nick_Taylor is offline
Senior Member
 
Join Date: Jan 2014
Location: Poway, CA
Posts: 370
Nick_Taylor Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Default

Quote:
Originally Posted by greasybob View Post
No attachments. Was answering the question on the F150 lights. This means I'm logged in ? I entered through the old portal/desktop short cut.
Yes, that means you're logged in. Otherwise it would show your shop name and you wouldn't be able to get to the reply. You don't need to go through the old page to log in. You can just log into ProDemand (or ShopKey Pro if that's your repair product) with your community name.

Did you try multiple times? I wonder if it has to do with the "_TECH" thing?
__________________
Community Administrator for SureTrack as well as the old OnDemand5/ShopKey5 Tips system.
Reply With Quote
  #8  
Old 10-23-2016, 09:09 PM
greasybob's Avatar
greasybob greasybob is offline
Senior Member
 
Join Date: May 2008
Location: wisconsin
Posts: 1,431
greasybob You made it!  You've done a great job ofearning reputation from your peers.  You now have secret access to a new hidden forum!

Default

I just answered Crusty s Yugo question ok. All functions work fine. the only thing I was doing different was going back and forth between the repair info and the sure track.
Reply With Quote
  #9  
Old 10-23-2016, 09:16 PM
Nick_Taylor's Avatar
Nick_Taylor Nick_Taylor is offline
Senior Member
 
Join Date: Jan 2014
Location: Poway, CA
Posts: 370
Nick_Taylor Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Default

Quote:
Originally Posted by greasybob View Post
I just answered Crusty s Yugo question ok. All functions work fine. the only thing I was doing different was going back and forth between the repair info and the sure track.
So you had the open reply form in one tab and repair in another tab?
__________________
Community Administrator for SureTrack as well as the old OnDemand5/ShopKey5 Tips system.
Reply With Quote
  #10  
Old 10-23-2016, 09:33 PM
greasybob's Avatar
greasybob greasybob is offline
Senior Member
 
Join Date: May 2008
Location: wisconsin
Posts: 1,431
greasybob You made it!  You've done a great job ofearning reputation from your peers.  You now have secret access to a new hidden forum!

Default

No, I exited the service manual and opened the Sure Track tab. I tried again with the Pajaro question, still get the error. I'll try once more by first logging out then back in. It is a real question right ?
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -7. The time now is 06:42 PM.


Reminder: Your participation in these areas of the site is solely at your own risk. The
information is only the opinion of the poster, is no substitute for your own research,
and should not be relied upon for business critical decisions or any other purpose.
Never assume that you are anonymous and cannot be identified by your posts.
We reserve the right to discontinue any users' use of any such public forum
for any reason. Please read the Terms of Service.

Snap-on is a trademark, registered in the United States and other countries, of Snap-on Incorporated. Other marks are marks of their respective holders.
©2009 Snap-on Incorporated. All rights reserved.