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Old 11-04-2019, 05:39 AM
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Modis500 Modis500 is offline
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Default Verus Pro dead?

Good morning,

Last week when I fired up my Verus Pro, the boot up screen for the Diagnostics Suite opened up, and then it froze. I let it sit like this for a few minutes. There was some colors floating at the top of the screen and so I forced a shut down with the power button. I tried starting it after a minute of shut down, but now I'm just getting a black screen. Green power light comes on with the switch, but that's all. I did hook up an outside monitor and mouse, but no luck. I have never used an outside monitor or mouse prior to this however, so I'm unsure if the Verus would send a signal out to the monitor or accept input from the mouse. I'm not a computer guy, just giving the info to any and all that might be able to help. I'm also without a Snap On dealer for the time being as mine has since retired and the new guy doesn't start for three weeks. Any help on a possible reset or what to do next is greatly appreciated.

"If you aim for nothing, you'll hit it every time!"
Zig Ziglar
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Old 11-04-2019, 04:38 PM
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SnapOnKid SnapOnKid is offline
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Have you tried contacting Tech Support? Phone numbers on the tool.

If the power is off, you can disconnect the battery and re-seat it. Sometimes this does the trick or at least it did on the older units.
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