Software 9.4 question for snap on

[David Green]

Hi,

Had a Masda 6 the other day with an engine management related fault, diesel version, connected scanner and found no listing for masda vehicles

I rang scanlines for advice and they said there was nothing they could do, so I asked how could I get into ID Mode, they said unless the vehicle manufacturer software is included in the 9.4 then you can't

I asked, why can't you include ID Mode as a stand alone item so that technicians can look up the type of engine management system fitted to the vehickle and then choose ID Mode select that type of management system and do the invetigations?

He had no answer for me?

It seems that snap on have not thought about this, even I know that if say Bosch manufactured half a dozen different types of management systems and fitted them to different makes of vehicles, they could be listed without having to name the vehicle manufacturer.

So snap on could have for example;

Listed OEM vehicles, as they already have, then
EOBD, as they already have, then
stand alone ID MODE for engine management types of systems

Please advise snap on

David