Snapon Diagnostics Product Forums Diagnostic Home . Diagnostic Product Index . Customer Care        
Diagnostic SoftwareDiagnostic PlatformsAsk-a-Tech, Automotive Repair InformationTech Central
Go Back   Snapon Diagnostics Product Forums > Search Forums
Home Today's Posts Register Members List FAQ
Thank you for visiting Snap-on Diagnostics Product Forums.
You are currently NOT logged in to a registered account. Some functions of Snap-on Diagnostics Product Forums will not be available to you if your are not logged in as a registered member. For a limited time only, registrationto Snap-on Diagnostics Product Forums to Snap-on Diagnostics Product Forums is !! FREE !! Select the    **REGISTER NOW**    link to register for your FREE Snap-on Diagnostics Product Forums account!!

Showing results 1 to 25 of 373
Search took 0.01 seconds.
Search: Posts Made By: Nick_Taylor
Forum: Verus User Forum 04-27-2022, 07:52 AM
Replies: 6
Views: 843
Posted By Nick_Taylor
Have you contacted tech support for help?

Have you contacted tech support for help?
Forum: SureTrack User Group 03-11-2022, 10:16 AM
Replies: 1,656
Views: 785,225
Posted By Nick_Taylor
Things are stable now. I don't know exactly what...

Things are stable now. I don't know exactly what happened but it took down our communication abilities. I'm sure there will be lots of meetings after this to come up with new strategies.
Forum: ZEUS User Forum 10-03-2021, 09:52 PM
Replies: 3
Views: 2,118
Posted By Nick_Taylor
Please contact tech support, they can help you....

Please contact tech support, they can help you. Might be related to your other issue you posted about.
Forum: ZEUS User Forum 09-02-2020, 11:01 AM
Replies: 3
Views: 12,338
Posted By Nick_Taylor
I will submit this for review.

I will submit this for review.
Forum: Verus User Forum 08-14-2020, 01:22 PM
Replies: 5
Views: 4,154
Posted By Nick_Taylor
No worries. Glad to help.

No worries. Glad to help.
Forum: Verus User Forum 08-12-2020, 02:45 PM
Replies: 5
Views: 4,154
Posted By Nick_Taylor
On the tool, go to repair and when you see the...

On the tool, go to repair and when you see the vehicle selector, near the lower left is a menu button and click that. It should give you a choice for "Website" where you can select ShopKey Pro or...
Forum: Solus/SOLUS PRO User Forum 08-12-2020, 11:31 AM
Replies: 1
Views: 5,396
Posted By Nick_Taylor
Go to this page and follow the instructions under...

Go to this page and follow the instructions under "Expired Accounts" to enter your auth key in the profile manager.

https://mitchell1.com/support/suretrack-faqs/#AuthKey_new
Forum: Verus User Forum 08-12-2020, 11:24 AM
Replies: 5
Views: 4,154
Posted By Nick_Taylor
They are the same other than branding.

They are the same other than branding.
Forum: US Member User Group 07-20-2020, 11:02 AM
Replies: 3
Views: 5,199
Posted By Nick_Taylor
Let me look into that for you.

Let me look into that for you.
Forum: SureTrack User Group 10-08-2018, 08:47 AM
Replies: 8
Views: 12,051
Posted By Nick_Taylor
Are you talking about profiles on this site or in...

Are you talking about profiles on this site or in the SureTrack Community?
Forum: SureTrack User Group 09-12-2017, 01:11 PM
Replies: 7
Views: 14,407
Posted By Nick_Taylor
You still cannot add your own avatars. If you had...

You still cannot add your own avatars. If you had one in the old system it should have come over. I can't even change mine back to my admin avatar.

See the comment above for why they probably...
Forum: SureTrack User Group 08-29-2017, 01:35 PM
Replies: 1,656
Views: 785,225
Posted By Nick_Taylor
Craig, Not sure anyone from the hand tool part of...

Craig, Not sure anyone from the hand tool part of Snap-on will see this here. Did you try the customer service number?

U.S. Snap-on Tools Customer Service by phone* call our toll free number at...
Forum: SureTrack User Group 08-18-2017, 09:39 AM
Replies: 1,656
Views: 785,225
Posted By Nick_Taylor
I'm sure they did this to make the information...

I'm sure they did this to make the information work for many languages. You will see this in the European manufacturer's data. The Transit Connect is built in Turkey and used all over the place.
Forum: SureTrack User Group 06-22-2017, 08:42 AM
Replies: 1,656
Views: 785,225
Posted By Nick_Taylor
Keep in mind that the medium and heavy duty truck...

Keep in mind that the medium and heavy duty truck information is much different than light duty material. They are not mandated to provide it to the aftermarket like they are for cars and light...
Forum: SureTrack User Group 06-13-2017, 08:50 AM
Replies: 1,656
Views: 785,225
Posted By Nick_Taylor
We have that for the light duty stuff but not for...

We have that for the light duty stuff but not for the medium and heavy duty trucks. Product Content Support will provide a certain amount of courtesy content calls per account through the year if you...
Forum: SureTrack User Group 05-23-2017, 08:56 AM
Replies: 1,656
Views: 785,225
Posted By Nick_Taylor
Glad to here it was only structural damage but...

Glad to here it was only structural damage but you're right, it's going to be a setback. Hopefully your shop can recover quickly and you're still able to work some.
Forum: SureTrack User Group 04-10-2017, 10:26 AM
Replies: 1,656
Views: 785,225
Posted By Nick_Taylor
Thom, The Vintage data from the old site is...

Thom,

The Vintage data from the old site is all in there. It was always limited in scope especially for older vehicles like that. The difference was in the old site you looked up what information...
Forum: SureTrack User Group 03-02-2017, 09:49 AM
Replies: 7
Views: 14,407
Posted By Nick_Taylor
It's just something that didn't get brought over...

It's just something that didn't get brought over in the first pass of the new community. It's on my list to add back in. If people had custom avatars in the old system, they did make it over.

We...
Forum: SureTrack User Group 11-29-2016, 04:19 PM
Replies: 2
Views: 12,647
Posted By Nick_Taylor
Here is a training video on setting it up. ...

Here is a training video on setting it up.

https://www1.snapon.com/Diagnostics/US/KB/SOLUS-Edge-Training-Module-6.htm

If it still doesn't work, you probably need to contact tech support.
Forum: SureTrack User Group 11-09-2016, 04:15 PM
Replies: 11
Views: 26,536
Posted By Nick_Taylor
You can add tips through the SureTrack community....

You can add tips through the SureTrack community. It doesn't go right with the repair data at this time though.
Forum: SureTrack User Group 11-09-2016, 03:45 PM
Replies: 1
Views: 13,398
Posted By Nick_Taylor
Here is a link to instructions on getting to that...

Here is a link to instructions on getting to that data.

http://mitchell1.com/shopconnection/using-suretrack-in-prodemand/
Forum: SureTrack User Group 10-27-2016, 11:46 AM
Replies: 18
Views: 32,561
Posted By Nick_Taylor
On a phone or tablet you'll need to make sure you...

On a phone or tablet you'll need to make sure you log into the desktop version of www.ProDemand.com or www.ShopKeyPro.com. When you get to the site, you should see a yellow bar at the top with a link...
Forum: SureTrack User Group 10-27-2016, 10:00 AM
Replies: 18
Views: 32,561
Posted By Nick_Taylor
For those looking for the old Component Test and...

For those looking for the old Component Test and Library areas, things have changed and you cannot currently look them up the same way. We'll be putting out some instructions on how to get to this...
Forum: SureTrack User Group 10-23-2016, 09:14 PM
Replies: 18
Views: 32,561
Posted By Nick_Taylor
No, there is not a separate logout for just the...

No, there is not a separate logout for just the community. The only way to switch out of the community is to log out of the site and log back in as the shop.

If you don't want someone else in the...
Forum: SureTrack User Group 10-23-2016, 09:03 PM
Replies: 18
Views: 32,561
Posted By Nick_Taylor
The Pajaro post is a real question. Looks like...

The Pajaro post is a real question. Looks like your reply finally worked.
Showing results 1 to 25 of 373

 

All times are GMT -7. The time now is 01:10 AM.


Reminder: Your participation in these areas of the site is solely at your own risk. The
information is only the opinion of the poster, is no substitute for your own research,
and should not be relied upon for business critical decisions or any other purpose.
Never assume that you are anonymous and cannot be identified by your posts.
We reserve the right to discontinue any users' use of any such public forum
for any reason. Please read the Terms of Service.

Snap-on is a trademark, registered in the United States and other countries, of Snap-on Incorporated. Other marks are marks of their respective holders.
2022 Snap-on Incorporated. All rights reserved.