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  #1  
Old 10-04-2021, 06:00 PM
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greasybob greasybob is offline
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Default 21.4 Broke My Verus Edge

I saw the notice that a software update was available today for my Verus Edge. So I downloaded it and installed it, all went fine until it tried to reboot. about 10 seconds in the reboot stopped and a message came up that there was an error and to try again. I did this about 5 times unsuccessfully and decided to call tech support. They took control of my Verus remotely and tried for about a half to reload and reboot, no luck. So as told to do systems restore. This worked but it erases all saved data and passwords. Was told maybe a virus was the problem with it not rebooting but it worked fine about 10 minutes before I decided to do the update. Something was compatible or the update corrupted something.
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Old 10-05-2021, 08:57 AM
ASEMASTER ASEMASTER is offline
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I also updated to 21.4 yesterday on a verus edge. No issues as far as I know. I was more worried about it acting up because im running windows 10.
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Old 10-07-2021, 02:56 AM
Roostertail Roostertail is offline
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My Verus Edge did the same thing when i updated to 21.4. I had to do a recover. If you routinely back up your Verus when it reminds you, all you have to do is reload the backup file and all you data will be back. I believe part of the problem was it needed a new version of netframe and it didnt know where to get it.
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Old 10-07-2021, 03:13 PM
Corvette Rick Corvette Rick is offline
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Sounds like maybe its better to wait until they work whatever bugs are out in that release so people dont have to feel like there bricking there unit.
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Old 10-14-2021, 10:26 PM
Dashinoku Dashinoku is offline
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21.4 messed up intelligent diagnostics on my Zeus
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Old 10-29-2021, 12:22 PM
Corvette Rick Corvette Rick is offline
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Has there been any other reports? Or bug fixe hot fixes? Im considering updating but not if its going to generate complaints and issues.
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