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Old 07-25-2022, 04:14 PM
ally ally is offline
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Join Date: Jul 2022
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ally Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Question ethos+

hi i recently bought i ethos+ on its main screen it said it using software ver 15.4 yet when i connect to a car it says software must be registered and shows it for 30 seconds then it shows the software subscription for this selection has expired please renew subscription how can i fix this i heard this can be updated to ver 18 but dont know how to go about it i tried shop stream but it said no updates available any help would be appreciated

Last edited by ally; 07-25-2022 at 04:15 PM.. Reason: spelling
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Old 07-25-2022, 08:55 PM
Joe Rappa's Avatar
Joe Rappa Joe Rappa is offline
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Join Date: Aug 2007
Location: North Carolina
Posts: 2,039
Joe Rappa Made it to level 2!  Looks like you are on your way to becoming famous


It sounds like the software was never initialized when it was sold. You might want to try asking a Franchisee if it can still be don, but I don't believe it is still possible. That software is 7 years outdated, and updates for the + ended a few years back. If I had to bet, it would be that you won't be able to do anything about this.
You could always call Tech Support. 800-332-2526
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