So how do people actually use this site?

[maven]

Okay, so Im curious...how in the world does Suretrack decide what parts replacement graph to show on a question?

They make no sense half the time(that I even look at them when responding to a question) For instance the one I attached is for an Equinox with a draw...the number one replacement is a battery(which is the symptomatic failure, not the cause) and then all the other parts in the graph are unrelated.....

Ill be honest I only just recently started actually looking at the charts and tips and things like someone using for help would be as opposed to just offering help to others. And I have to say that Im not impressed with the history repair graphs, the search feature or the the way they integrate to each other.

If I had to pay for this service I wouldnt be happy with the way the site is curated. Based on my short (1yr) experience with 1dentifix I would deem it to be the superior product at this point. How much does Suretrack/Prodemand cost these days?

[Nick_Taylor]

The CRP charts are based on information from work orders where a shop put a symptom and a fix. Battery drain is one of those problems that a lot of shops might sell a battery first before finding the actual fix.

[Trindaddy]

Lol! I see that a cabin air filter resolved the problem a few times as well. Maybe you should try that!

[Scott 79]

Always rotate tires for a parasitic draw around here... LOL

[Crusty]

Don't forget the headlight fluid.

[liljoe]

Don't forget the headlight fluid.

I remember when exhaust fluid was just a joke too!

[ericsautomotive]

All kidding aside..... I've seen a cabin air filter installed incorrectly and pinch the wiring for the HVAC.... So replacing the cabin air did correct a draw... Right ?? LMAO ! ! !

Heck, fill the blinker fluid and back it out the door ! ! ! LOL

[Skip]

The parts graph is made to show all parts replaced on a similar car with similar mileage. Not just ones that match the symptoms. I was one of the people who pushed for this. My thought was it may give you an opportunity for an additional upsell. If I saw that a lot of water pumps were replaced on this car at about this time in its life, I would check to see if it was leaking as well as what ever else I was looking for.

Flame away.

[Nick_Taylor]

The parts graph is made to show all parts replaced on a similar car with similar mileage. Not just ones that match the symptoms. I was one of the people who pushed for this. My thought was it may give you an opportunity for an additional upsell. If I saw that a lot of water pumps were replaced on this car at about this time in its life, I would check to see if it was leaking as well as what ever else I was looking for.

Flame away.

No flames required. The charts are tied to what you search but we're constantly tweaking the results. Since the data comes from work orders matching them to the searches can be tricky. Battery Draw is just so generic in a shop. If you look at the charts that are tied to a code search or most other symptoms, you'll see a difference.

[maven]

The parts graph is made to show all parts replaced on a similar car with similar mileage. Not just ones that match the symptoms. I was one of the people who pushed for this. My thought was it may give you an opportunity for an additional upsell. If I saw that a lot of water pumps were replaced on this car at about this time in its life, I would check to see if it was leaking as well as what ever else I was looking for.

Flame away.

Im not gonna flame but that makes the graph seem even less useful to me than I thought it was when I believed it was just purely curated relevant repair results....if it shows everything getting replaced on a particular vehicle thats just asinine to me as a diagnostic aid. If SureTrack was an upsell assistance community Id be ok, but its a diagnostic assistance community.

[Trindaddy]

The parts graph is made to show all parts replaced on a similar car with similar mileage. Not just ones that match the symptoms. I was one of the people who pushed for this. My thought was it may give you an opportunity for an additional upsell. If I saw that a lot of water pumps were replaced on this car at about this time in its life, I would check to see if it was leaking as well as what ever else I was looking for.

Flame away.

You can take off the suit Skip, we love you guys. Besides, who knew these charts were designed that way....i didn't.

I'll bet that there was even a brake pad sensor or 2 that was creating a draw?!

You guys are great--Merry Christmas