Snapon Diagnostics Product Forums Diagnostic Home . Diagnostic Product Index . Customer Care        
Diagnostic SoftwareDiagnostic PlatformsAsk-a-Tech, Automotive Repair InformationTech Central
Go Back   Snapon Diagnostics Product Forums > Snap-on Diagnostic Products > Diagnostic Platforms > ZEUS User Forum
Home Today's Posts Register Members List FAQ
Thank you for visiting Snap-on Diagnostics Product Forums.
You are currently NOT logged in to a registered account. Some functions of Snap-on Diagnostics Product Forums will not be available to you if your are not logged in as a registered member. For a limited time only, registrationto Snap-on Diagnostics Product Forums to Snap-on Diagnostics Product Forums is !! FREE !! Select the    **REGISTER NOW**    link to register for your FREE Snap-on Diagnostics Product Forums account!!

Reply
 
Thread Tools Display Modes
  #31  
Old 01-24-2023, 12:20 PM
SnapOnKid's Avatar
SnapOnKid SnapOnKid is offline
Senior Member
 
Join Date: Jan 2011
Location: SoCal
Posts: 859
SnapOnKid Made it to level 2!  Looks like you are on your way to becoming famous

Default

Quote:
Originally Posted by Tech_A View Post
Snap-on products also provide guided component tests, service resets and relearns, tire wheel and maintenance, and Altus drive. How many smartphone or android tablet apps can do that?
Well Tech_A,

Unfortunately Service Resets and Relearns that are not preformed Via a Specific scan tool function can generally be found on line. Same with Tire wheel and general maintenance....

Altus is just tracking what the tool is doing.
The tool already stores the information, can print it, and if you connect to the internet and log into a email you can send your own emails with the report and screen shots that are stored on the tool. It may provide some ease of use for a shop owner. But lets face it, on the other side of that coin, Snap On is just tracking what user's are doing and collecting that data to see market trends and common repair's. It helps forecast Specific needs and what to focus on. It's the same thing every Online company like Face Book, Google, Apple, and so on do.

Now the Guided components test Is a nice and useful Feature. There are a few users online that document this in there repair video's on You tube.

However, when I am pointed to go on line to a website to retrieve the information, It takes the functionality away from the tool.

IMO, When you remove that type of functionality from the tool you remove the Advantage of the added cost of the tool...
Reply With Quote
  #32  
Old 01-24-2023, 12:49 PM
Tech_A's Avatar
Tech_A Tech_A is offline
Senior Member
 
Join Date: Jul 2014
Location: San Jose, Ca
Posts: 109
Tech_A Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Default

Quote:
Originally Posted by SnapOnKid View Post
Well Tech_A,

Unfortunately Service Resets and Relearns that are not preformed Via a Specific scan tool function can generally be found on line. Same with Tire wheel and general maintenance....

Altus is just tracking what the tool is doing.
The tool already stores the information, can print it, and if you connect to the internet and log into a email you can send your own emails with the report and screen shots that are stored on the tool. It may provide some ease of use for a shop owner. But lets face it, on the other side of that coin, Snap On is just tracking what user's are doing and collecting that data to see market trends and common repair's. It helps forecast Specific needs and what to focus on. It's the same thing every Online company like Face Book, Google, Apple, and so on do.

Now the Guided components test Is a nice and useful Feature. There are a few users online that document this in there repair video's on You tube.

However, when I am pointed to go on line to a website to retrieve the information, It takes the functionality away from the tool.

IMO, When you remove that type of functionality from the tool you remove the Advantage of the added cost of the tool...
Service resets and relearns are component based functional tests and repair information so you don't have to leave your tool to access this info.

Same goes for tire wheel and maintenance these are catered to the selected vehicle so you don't have to dig through a service manual if a functional reset is available it will also be provided.


"Altus is just tracking what the tool is doing." this is an interesting thought. Altus started out as a way for the diagnostic thermal imager to share images and has grown to something similar to cloud storage. I would assume it would take a tremendous effort and resources to sort through that data to make anything useful of it. Sure you may get some trends from the automatic tagging but it's mostly noise without additional research or context. As with most data analysis garbage in, garbage out...

I feel once the internet gets more HP and shops can provide better WiFi inside of their faraday cages, there will probably be more usage of diagnostic tools that support remote access programming (RAP), but there will still be a need for an aftermarket tool when the technician can't figure how to navigate an OEM diagnostic system.
Reply With Quote
  #33  
Old 01-24-2023, 01:04 PM
SnapOnKid's Avatar
SnapOnKid SnapOnKid is offline
Senior Member
 
Join Date: Jan 2011
Location: SoCal
Posts: 859
SnapOnKid Made it to level 2!  Looks like you are on your way to becoming famous

Default

Quote:
Originally Posted by Tech_A View Post
Service resets and relearns are component based functional tests and repair information so you don't have to leave your tool to access this info.

Same goes for tire wheel and maintenance these are catered to the selected vehicle so you don't have to dig through a service manual if a functional reset is available it will also be provided.


"Altus is just tracking what the tool is doing." this is an interesting thought. Altus started out as a way for the diagnostic thermal imager to share images and has grown to something similar to cloud storage. I would assume it would take a tremendous effort and resources to sort through that data to make anything useful of it. Sure you may get some trends from the automatic tagging but it's mostly noise without additional research or context. As with most data analysis garbage in, garbage out...

I feel once the internet gets more HP and shops can provide better WiFi inside of their faraday cages, there will probably be more usage of diagnostic tools that support remote access programming (RAP), but there will still be a need for an aftermarket tool when the technician can't figure how to navigate an OEM diagnostic system.
Unfortunately alot of shops don't or have not invested in Wifi Infrastructure within there shop unless the shop is newer or was recently purchased and updated.

A basic router, Usually from the ISP, and maybe a repeater if the shop is large enough is generally the norm. From what I have seen.
Reply With Quote
  #34  
Old 01-24-2023, 01:44 PM
Tech_A's Avatar
Tech_A Tech_A is offline
Senior Member
 
Join Date: Jul 2014
Location: San Jose, Ca
Posts: 109
Tech_A Congratulations!  Your peers have given you enough reputation to put you into the fist level!

Default

Yes, id also add most shops are also built like faraday cages, which makes even cell phone service difficult, and are located in areas where cable/fiber internet is not available yet. For those challenges there needs to be a way to access content directly on the tool but have a way to update it as content gets enhanced.
Reply With Quote
  #35  
Old 01-24-2023, 02:04 PM
SnapOnKid's Avatar
SnapOnKid SnapOnKid is offline
Senior Member
 
Join Date: Jan 2011
Location: SoCal
Posts: 859
SnapOnKid Made it to level 2!  Looks like you are on your way to becoming famous

Default

Quote:
Originally Posted by Tech_A View Post
Yes, id also add most shops are also built like faraday cages, which makes even cell phone service difficult, and are located in areas where cable/fiber internet is not available yet. For those challenges there needs to be a way to access content directly on the tool but have a way to update it as content gets enhanced.
And this is why I posted about having to go to a website, Even if the tool has a direct link to access the info. Same thing if you required to maintain a subscription to access that portion of the info

A few of the shops I worked at had all the utilities under ground. Great!!! and I don't just mean the shop itself, were talking several blocks of the utilities buried under ground. But that was all done before Fiber was ever available...

The cable company tried to get us to upgrade but they wanted us to sign a contract and pay for a portion of the cost for them to bring it in. How ever they could not give us an exact cost... They also wanted to get everyone in the business center on board and some business just didn't need it at the time. and that was over 10 years ago...

This is why the old timers preach about functionality and the usefulness of that data being on the tool as well as being able to access it.
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -7. The time now is 11:42 AM.


Reminder: Your participation in these areas of the site is solely at your own risk. The
information is only the opinion of the poster, is no substitute for your own research,
and should not be relied upon for business critical decisions or any other purpose.
Never assume that you are anonymous and cannot be identified by your posts.
We reserve the right to discontinue any users' use of any such public forum
for any reason. Please read the Terms of Service.

Snap-on is a trademark, registered in the United States and other countries, of Snap-on Incorporated. Other marks are marks of their respective holders.
2023 Snap-on Incorporated. All rights reserved.