Snap-on Diagnostics Customer Care Questions

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  • Joe Rappa
    replied
    Originally posted by Ry Cheats
    I have a 96 VW cabriolet 2.0L that's obd1. Which personality key do I need??? Is it the s7 or the k20? Any help at this point would be great.
    S7 if you use the Euro Adapter.
    K20 if you use the domestic/asian adapter

    Joe

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  • Witsend
    replied
    For a 96 Golf Cabrio 2.0 my brick says use " DL16 adapter" with S7 key. It does not prompt selection of OBD1 or OBD2.
    I selected a 95 Golf Cabrio with 1.6 (2.0 does not show as a selection) it also says DL16 adapter with S7 key.

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  • Ry Cheats
    replied
    Mt2500 personality key???

    I have a 96 VW cabriolet 2.0L that's obd1. Which personality key do I need??? Is it the s7 or the k20? Any help at this point would be great.

    Leave a comment:


  • Manic Mechanic
    replied
    Answers By E Mail ?

    Originally posted by EBI Webmaster
    Here is a link to the Snap-on Diagnostics Customer Care Service Center web communications form that may be useful to the AAT membership. This form will allow you to contact Snap-on Diagnostics Customer Care, and have your questions answered through Email. This form is for non-urgent questions. You should expect answers to questions to arrive in one Business day. For more urgent questions call 1-800-424-7226 from 6am-5pm Pacific Time.

    https://buy1.snapon.com/catalog/cust...munication.asp
    In the several times I have E Mailed a question I have NEVER had a reply ....

    Leave a comment:


  • Automotivelover
    replied
    Hi

    Hi dude, Thanks for your link.

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  • EBI Webmaster
    started a topic Snap-on Diagnostics Customer Care Questions

    Snap-on Diagnostics Customer Care Questions

    Here is a link to the Snap-on Diagnostics Customer Care Service Center web communications form that may be useful to the AAT membership. This form will allow you to contact Snap-on Diagnostics Customer Care, and have your questions answered through Email. This form is for non-urgent questions. You should expect answers to questions to arrive in one Business day. For more urgent questions call 1-800-424-7226 from 6am-5pm Pacific Time.

    https://buy1.snapon.com/catalog/cust...munication.asp
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