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juniur

Junior Member

Join Date: Oct 2016

Posts: 20
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#1

FJDS

09-13-2021, 05:58 AM

PC is running windows 10 pro. FJDS is downloaded and installed. The VCI file will download but halfway through the installation i get a message. "the vci software installer failed to load the necessary components. please try again" any thoughts as to why this is happening?
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Steve6911

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Join Date: Feb 2007

Posts: 2193
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#2

09-13-2021, 07:28 AM

What VCI are you using?
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juniur

Junior Member

Join Date: Oct 2016

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#3

09-13-2021, 07:56 AM

cardaq plus 3
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Steve6911

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#4

09-13-2021, 09:22 AM

Make sure you have the lastest Software and Firmware installed from Drew-tech. If you do I would contact their customer support.
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juniur

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Join Date: Oct 2016

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#5

09-13-2021, 10:22 AM

got a reply from motorcraft service tech. FJDS can only be loaded on PC by its self. and if using a j2534 vci you do not need to download the vci file on motorcraft service site.
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