PTP4 Software install / connecting to PC

[Aeclipseguy]

Have a PTP4 for a few years. Worked great with windows 8. I Installed the wiTECH 2.0 stuff few days ago and ended up losing connection with the device.
Reinstalled the tool box and worked until I disconnected the box. The device manager sees the box now software fails to install (after a fresh windows install).
Bought a new computer and seems to connect (windows 11) and will connect to a car.
I am trying to find out do I have a computer problem or could wiTECH have been the cause. I installed FJDS and it seems to be working ok.
Any thoughts?

[Steve6911]

I would contact Tech support and ask them

1-800-424-7226 M-F 6am-5pm PST

[Aeclipseguy]

[QUOTE=Steve6911;68827]I would contact Tech support and ask them

1-800-424-7226 M-F 6am-5pm PST[/QUOT

I found my org install disc. after updating windows I will give an update.

[Aeclipseguy]

[QUOTE=Aeclipseguy;68829]

I would contact Tech support and ask them

1-800-424-7226 M-F 6am-5pm PST[/QUOT

I found my org install disc. after updating windows I will give an update.

Well no dice. PTP software installs then fails..
Even after formatting the laptop.
I bought a new laptop and back up and running.