zeus+ won t bootup

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ronald316@
    Junior Member
    • Aug 2020
    • 7

    zeus+ won t bootup

    hey everyone not happy with snapon can t get tech support close till monday.I put my zeus away last night pluged it in came in next day completely dead won t boot up i pluged in my power cord to my phone it charges so it not the code does anybody know of a reset procedure.Not a happy camper with snapon its 3 weeks old.any help would be great
  • Joe Rappa
    Snap-on DSD
    • Aug 2007
    • 2066

    #2
    Does the screen turn on at all?
    Does the BIOS load?
    Does Windows start?
    Joe
    "You don't build a reputation on what you're going to do"
    Henry Ford

    Comment

    • greasybob
      Senior Member
      • May 2008
      • 1590

      #3
      Did you resolve this yet ?

      Comment

      • GypsyR
        Senior Member
        • Jul 2017
        • 287

        #4
        Curious about this too. Not long after the original post our early model Zeus did the same thing. No response to anything. Then about 30 minutes later I tried again and it started again normally. Ours is fired up every morning (by me) and and shut down and put to bed at night in its dock five days a week. It hasn't repeated the issue at all since. Odd.

        Comment

        • ronald316@
          Junior Member
          • Aug 2020
          • 7

          #5
          zeus not boooting

          yes had to send it in to snapon engineer department.the y never told me what happen its a big secret lolthey had it back to me in 6 days and im in canada

          Comment

          • Jay G.
            Administrator
            • Dec 2006
            • 436

            #6
            It's not a big secret pm me your serial number and i will find out what the issue was.

            Comment

            • electric
              Member
              • Oct 2012
              • 78

              #7
              Me too

              I also had this issue. ON Zeus+
              In fairness to Snap-on it was not their issue and was caused by an automatic Microsoft WIN10 update while Atlas was still running. The Snap-on engineer visited the following morning , rolled back the update to allow normal boot and Voila!

              Comment

              Working...