Member Ranks?

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  • maven
    Senior Member
    • Mar 2014
    • 269

    #1

    Member Ranks?

    What the promotion/demotion strategy in place on the user title ranks?

    It seems to be New, Member, Advanced, Trusted.

    But I cant figure out when or for what reason one gets promoted to the next or demoted back down.

    I see the points in the leaderboard jump all over all the time and seem to have no basis on anything actually occuring on the board or in the users points/answers under their username. For example my points in leaderboard were over 500 several weeks ago, but today are showing in the 370s...I have over 2000...hell I have over 600 in just "best answer" points

    I also noted that at some point my rank seemed to recede from advanced member back to just member, but has come back, and that some folks show up as "trusted" but have significantly fewer point than those commonly shown on the leaderboards....

    Just wondering what the metrics actually are for these status'. Like any reward or title it means nothing if you dont know what it means.
  • Nick_Taylor
    Administrator
    • Jan 2014
    • 381

    #2
    Basically New Member, Member and Advanced Member are just based on the number of posts someone has made. Admin and Trusted Tech are assigned ranks. Admin is obvious but Trusted Tech is used for contractors that Snap-on hires to write content for the system and also to answer user questions.

    As for the Leader Board points, it does not show the total points a user has but instead a rolling number based on the past 30 days or something like that. I have a task on my to do list to explain these things better in the FAQ section of the site.

    The problem with the points changing this past week is related to the problems we're having since the update last Friday and should be resolved along with everything else.
    SureTrack Community Administrator, Diagnostics forum Administrator.

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    • maven
      Senior Member
      • Mar 2014
      • 269

      #3
      Trusted techs are contracted.....OHHHHH. Makes some sense now.

      Comment

      • MasterWrench
        Senior Member
        • Oct 2006
        • 1183

        #4
        Originally posted by Nick_Taylor
        Basically New Member, Member and Advanced Member are just based on the number of posts someone has made. Admin and Trusted Tech are assigned ranks. Admin is obvious but Trusted Tech is used for contractors that Snap-on hires to write content for the system and also to answer user questions.

        As for the Leader Board points, it does not show the total points a user has but instead a rolling number based on the past 30 days or something like that. I have a task on my to do list to explain these things better in the FAQ section of the site.

        The problem with the points changing this past week is related to the problems we're having since the update last Friday and should be resolved along with everything else.
        Not all Trusted Techs are contracted....just so that is clear...
        MasterWrench

        Comment

        • Nick_Taylor
          Administrator
          • Jan 2014
          • 381

          #5
          Originally posted by MasterWrench
          Not all Trusted Techs are contracted....just so that is clear...
          Thanks for the clarification.
          SureTrack Community Administrator, Diagnostics forum Administrator.

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