solus cf card recovery

[dinodon]

Help, getting missing support file message.
anyone know any way to reflash version 6.4 back to same ?

[MasterWrench]

Have you called Tech Support?

1-800-332-2526 Snap-On Tech Assistance

See what they have to say and post back....

[EBI Webmaster]

Help, getting missing support file message.
anyone know any way to reflash version 6.4 back to same ?

This procedure should work for you.

To restore the system software:
1. Select UTILITIES > SYSTEM TOOLS > System Restore.
2. A warning dialog will launch.
To proceed with restoring your system, Press Y.
To return to the menu, Press N.
3. A confirmation message will appear and the master storage CF card has now been reverted to an installation CF card.
4. In order to complete the system restore process, turn off the unit.
5. Power on the unit. The newly reverted installation CF card will begin the installation process. When this process is complete, the system has been restored.

This is the system restore from the Vantage PRO Users manual because that is what I have handy , but the menuing on the Snapon Diagnostic tools are all very similar.

If this does not work then by all means call Customer support at 1-800-332-2526. It is very likely they will have you try this first.

[oileydave]

i did this but forgot i had taking an update since i back up my card the result was a dead scanner. saying 55 not found