Good Day.
I am running a 323 Verus with 14.4 software and noticed recently I can no longer connect to ProDemand using the "Fit It" quick link in the Atlas internal browser. When I click the Fix It link, I get the message that "Navigation to website was cancelled" I was on the phone twice with tech support and they had me update IE to the version 8 from the snap4help.com site, cleared the browser history and rebooted a couple times. Still the same issue. I can connect to SureTrack alright. I can also connect to ProDemand using the Firefox browser on my verus. Has anyone else lost this capability recently. I'm told this is due to Snapon not supporting IE8 due to security issues but the IE8 Update was supposed to fix this.
Honestly I rarely use this feature since it was painfully slow especially after the switch from the OnDemand5.com service.
I am running a 323 Verus with 14.4 software and noticed recently I can no longer connect to ProDemand using the "Fit It" quick link in the Atlas internal browser. When I click the Fix It link, I get the message that "Navigation to website was cancelled" I was on the phone twice with tech support and they had me update IE to the version 8 from the snap4help.com site, cleared the browser history and rebooted a couple times. Still the same issue. I can connect to SureTrack alright. I can also connect to ProDemand using the Firefox browser on my verus. Has anyone else lost this capability recently. I'm told this is due to Snapon not supporting IE8 due to security issues but the IE8 Update was supposed to fix this.
Honestly I rarely use this feature since it was painfully slow especially after the switch from the OnDemand5.com service.