Verus touch screen getting stuck

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  • Prezauto
    Member
    • Dec 2014
    • 42

    #1

    Verus touch screen getting stuck

    So the touch screen on my 323 keeps getting stuck in the lower right corner every couple of days, and seems to occur after windows updates that keep failing to install.

    I had to connect a mouse & kb to disable touch screen on Thursday and left it alone over the weekend with battery installed, turned on Tuesday (dead battery), enabled it and worked fine, even went to SO training Tues night and took the tool (used it an add'l 3 hrs), left it on on the dock all day Tue & Wed when not in use, today it's stuck. Any ideas?
    John
  • Tmai0613
    Junior Member
    • May 2015
    • 2

    #2
    Try a touch screen calibration. From the diag. Suite, you can either exit or hit the desktop icon (2nd on the bottom left) and go to your start menu and look for "Hampshire Tsharc Control Panel". Go to the "Calibration" tab and click that dot. you may have to navigate to that with your mouse, but perform the actual calibration by touching the screen. Also try removing any screen protector that may be on there.

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    • Prezauto
      Member
      • Dec 2014
      • 42

      #3
      Originally posted by Tmai0613
      Try a touch screen calibration. From the diag. Suite, you can either exit or hit the desktop icon (2nd on the bottom left) and go to your start menu and look for "Hampshire Tsharc Control Panel". Go to the "Calibration" tab and click that dot. you may have to navigate to that with your mouse, but perform the actual calibration by touching the screen. Also try removing any screen protector that may be on there.
      Had to do that the day that it started working, but it's not possible to do when it gets "stuck". I have found a workaround and just leave touch disabled. Using Xbox 360 controller drivers for windows and a PS3 controller and keypad, both bluetooth and small. Keypad clips onto controller, looks a bit funny using a video game controller with a scantool but whatever works. As long as there's a workaround I see no point in sending it in and doing without it.
      John

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