Verus touchscreen erratic and will not calibrate after water contact

[737mechanic]

Spilled a little water on the touchscreen when the verus was off. After drying it off and letting it sit most of the day now the screen will not calibrate. When I do try to calibrate the screen it acts as though I am already touching the screen and tells me to release stylus but I am not touching the screen at that time.

If the screen ends up permanently damaged can a replacement be bought without sending it to snap-on.

Going to let it sit over night and see what happens but in the mean time if anyone has any suggestions I am all ears.

[Witsend]

I would probably lay it face down on a clean towel over the weekend with a fan blowing over the back or sides, with any easily removable panel removed to facilitate evaporation of any condensation.

[Crusty]

I would probably lay it face down on a clean towel over the weekend with a fan blowing over the back or sides, with any easily removable panel removed to facilitate evaporation of any condensation.

Good idea, but, it may depend on what water got spilled. Various waters have various amounts of minerals in them. I might carefully and judiciously recreate the initial water event with DISTILLED water and tilt to one side, opposite to any connectors.

[737mechanic]

Ok I cleaned it and made sure it was dry but still jacked up. I took the display out and made sure all connections where good and they appear fine. Next step is install drivers but I can't find hampshire tsharc touch screen drivers anywhere. Are the installed with the Shopstream software or windows xp?

If I can get the drivers reinstalled and if that still is a no fix then I want to try to find a display controller for a verus. Other than snap on does anyone know a place that works or sells used parts for the Verus.

[Joe Rappa]

As a last resort maybe try re-imaging it. Plug in a USB Keyboard, press the up arrow when prompted by the bios screen, then follow the directions on screen. It'll take a while, but if you think the drivers may be the problem that will fix it.

Joe

[737mechanic]

Joe I will do that but I read somewhere I will need to contact snap on to get a code before my software would work again. Is this correct? I bought this scanner used so I am not sure how that will work.

[737mechanic]

Re-imaged but no help. Might call snap on and see if they will be willing to sell a display or controller without telling me I need to send it in to them.

[737mechanic]

Verus touchscreen erratic and will not calibrate after water contact FIXED

Update:

After looking very close at the touch pad aka:digitizer I noticed a very fine chip in almost in the middle of the screen. The problem got so bad that I was not even able to control it using a mouse, the cursor would just sit and jiggle around and would not move.

I unplugged the touch pad from the motherboard and the mouse would work fine so I knew at that point it was the touch pad.

I contacted snap-on to see if they sold the touch pad or knew the part number so I could order one online. They told me the lcd screen and touch pad were not available online and the Verus would need to be sent in for repair at a cost of $650.00 which was totally UNACCEPTABLE.

After taking the screen out I found the part number and found one at lcdpanels.com for $120.00 and after receiving it spent the 20 min installing the new touch pad and all works perfect.

Pisses me off that snap-on would blatantly lie about the part number and the fact they was not available online.

Anyway here are the part numbers for the LCD Screen and digitizer in case someone in the future needs to replace either one.

LCD Screen NEC NL10276BC20-04C
Touch pad "Digitezer" DAWAR TOUCH FG5_10.4-0E002

[Witsend]

Cool ,for what it would cost you to send it out, it's too bad you can't just chuck the whole thing minus the scope module into the garbage can and be able to load up everything on a modern I-5 laptop