New SR2 Update

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  • emcgarvey
    Junior Member
    • Nov 2008
    • 25

    #31
    Called Tech Support @4:30



    Originally posted by kfjrusa
    Just got off the phone with customer service. they say it will SR2 will be out in a week or two.
    Was told it will be another month or so before it is released.

    CAN SOMEONE PLEASE GET AN ACTUAL RELEASE DATE!!!!!!!

    Comment

    • Jay G.
      Administrator
      • Dec 2006
      • 437

      #32
      Originally posted by emcgarvey




      Was told it will be another month or so before it is released.

      CAN SOMEONE PLEASE GET AN ACTUAL RELEASE DATE!!!!!!!
      Hi All,
      The time quote from customer care is fairly accurate, SR2 is in the final stages of testing and as soon as it is completed and ready for release we will post a link here.

      Please be patient

      Thanks
      Jay

      Comment

      • Jay G.
        Administrator
        • Dec 2006
        • 437

        #33
        Verus Software Service Release SR2

        Hi All,
        A new VERUS Software Service Release SR2 is now released. All VERUS units currently in the field should be updated with SR2.
        SR2 adds ignition scope capabilities to VERUS, in addition to system updates to improve performance and reliability.
        Customers can easily update their own VERUS with this simple process:
        1) Open the VERUS internet browser to http://diagnostics.snapon.com/software
        2) Click the “VERUS Software Service Release” link to download the SR2 file
        3) Double-click on the SR2 file to update the VERUS system
        Note: SR1 must be installed first on any unit built in week 48 of 2008 or earlier (first 2 digits of S/N = 48 or less) (Software build number 457 or less). If the VERUS unit is not SR1 updated, the SR2 install will terminate and alert the user to install SR1 first.
        Please see your DSD, or call Diagnostics Customer Care with any questions 800-424-7226.

        Regards
        Jay

        Comment

        • stewrock74
          Junior Member
          • Oct 2008
          • 7

          #34
          That's great! Will that also make the PID refresh rate any faster?

          Comment

          • Jay G.
            Administrator
            • Dec 2006
            • 437

            #35
            PID refresh rate

            Originally posted by stewrock74
            That's great! Will that also make the PID refresh rate any faster?
            I will look into it and get back to you.

            I checked and we are still working on the refresh rate issue.
            Last edited by Jay G.; 03-04-2009, 05:42 PM.

            Comment

            • stewrock74
              Junior Member
              • Oct 2008
              • 7

              #36
              Thanks Jay!

              Comment

              • Ard Johnson
                Snap-on DSD
                • Sep 2007
                • 1

                #37
                If you go to diagnostics.snapon.com in the software tab you will find that SR2 has been released. There is also a new training video posted for the Verus

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