I have tried multiple times with multiple keyboards to get the tool to go into recovery and have had no success. Is there any other way to reimage the tool other tjhan holding alt and turning it on?
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Send a pm to JAY G he is a supermod and has written instructions on reimaging. -
Are you having problems with booting up the verus or just trying to reimage it but are not using a proper usb keyboard? I once was having an issue with reimageing my verus, the verus wouldn't even boot up. called tech support with no help. had the right usb keyboard but the reimage software was corrupted. I had to send it in for a hard drive reformat and reinstallation. got it back and still had many other issues. sent it in agian and had the hard drive replaced. fix the issues I was having, maybe you are having same issues. call tech support for help.
Hard Work, commitment, Honesty and not giving up is what Makes us better Tech's
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reimaging
apparently there are keyboards that the verus likes and ones it doesnt. went through three of them till i found one it liked had to reimage twice to get it to take. Why did they get away from a recovery disk do much more reliableComment
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Verus instructions for restoring the image
Sorry Guys,
Here are the instructions for restoring the Verus image incase anyone else needs them.
Regards
Jay
1. Power up the Verus and plug in the power supply
2. Close the Verus Diagnostic Suite,
3. Plug in a USB keyboard,
4. Open My Computer select Tools\Folder options\View\ Show hidden files and folders
5 Locate the license.ini file in C:\documents and settings\All User\Application data\m1-sk\shopstreamxt
6 Select the license.ini. File and highlight it. Press Ctrl + C to copy the file
7 Close the C drive and open the D then paste the file in the D drive Ctrl + V
8 Power off the Verus
9 Press the power button on the Verus and press and hold the left ALT key on the keyboard during start up. This will start the reload of the image.
10 Press OK to the Warning Message on the screen
11 The Process will take between 10-15 min
12 After the Verus Reboots find the lincense.ini file that was saved in the D drive highlight and copy the file back to C:\documents and settings\All User\Application data\m1-sk\shopstreamxt Paste the file in this locating.
13 Open the Verus Diagnostic suite
14 Find the VerusServer file C:\Program files\Snap-on Diagnostics\Verus\Test Tools
15 Select “Disable launch at startup”
Note: If after following the above instructions you still have issues call tech support.Comment
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