spare battery

[66superduty]

dont no if this will help anyone. when my verus slows down are gets creative i switch to a cool fully charged battery and it acts better right away. i rotate the batterys everyother day to keep them fully charged.

[eddiesverus]

dont no if this will help anyone. when my verus slows down are gets creative i switch to a cool fully charged battery and it acts better right away. i rotate the batterys everyother day to keep them fully charged.

Yes its true, I've also noticed that the Verus will act strange and even get a blue screen of death when the battery starts to run low. I don't have a spare battery yet, but even if I did buy one, how can you keep it fresh and charged up. with out it Being inside the Verus. Their is no charger for the battery like the SolusPro or vantage. the docking station has no slot for it. and to make it even worse the Verus battery is not Hot swappable. even if the Verus is connected to power, if you slide the battery off it will shut off the Verus. I've also noticed that if having the Verus connected to a vehicles power, it will not charge the battery and it will still run low. I've left the verus plugged into the OBD2 DLC and still find it dies and drains the battery. The Verus requires a Min of 16 volts to charge the battery, a vehicle only puts normal charging voltage of 13.5 to 14.8 volts so it never charges the Verus battery. We need a separate battery charger for the Verus. if we plan on getting a spare battery.

[66superduty]

on mine if its off but plugged in to the external power cord it will charge the battery untill its a 100 %, then it quits charging. thats how i keep both batterys charged

[eddiesverus]

Battery

I've found a new problem with my Verus or Battery. if I use it and drain the battery to about 40% of its charge, I redock the verus to charge with the unit off. I find the charge LED comes on then goes out with in 30 sec. and not charging. at first I thought it was a power issue but after several checks, I found its not. If I remove the battery and press the self check button is shows about 20 to 30% battery life. I reinsert the Battery and then it starts to charge ok. has anybody else come across this problem?

[joenash]

Yes I actually just got my verus back from being repaired, I pluged it in and the charge light came on and then went out, like you said in about a few seconds, so like you I did a double take, I pulled out the battery to check and see if it is charged and it was not! So then I just figured I would try something I turned the unit on then pluged in the charger and the charge light came on, then all a sudden it was working, I turned off the verus, just to see, then it was still charging, everyday it is something new with this machine. Also I just got it back from being repaired, I think they gave me a new one, but I tried to connect to a dodge dakota and it would not talk to it, I have had problems before with the verus and chrysler prodicts. Unfortunatly I can only afford one scan tool but I am getting to the point where I may get rid of it!
OH PS I saw on the snap on tool cataloge website they do make a battery stand you can put two battries in and charge them but it will need the charger that came with your verus just like the dock station, also overpriced and don't come with everything you need, I think it was $299.00 way too much for me!
Their website is not organized well, some stuff is in the tool catalog and some stuff is in the diagnostic webpages wich is different.

[eddiesverus]

I've found a new problem with my Verus or Battery. if I use it and drain the battery to about 40% of its charge, I redock the verus to charge with the unit off. I find the charge LED comes on then goes out with in 30 sec. and not charging. at first I thought it was a power issue but after several checks, I found its not. If I remove the battery and press the self check button is shows about 20 to 30% battery life. I reinsert the Battery and then it starts to charge ok. has anybody else come across this problem?

Well Today I've noticed that the battery is either draining faster or is no being fully charged. I think that its a defective battery or so. I wonder What's the warranty on the batteries? I need to call tech support for help, I will post back what they find or recommend me to do.

[joenash]

My guess is the heat, my verus will not charge battery when it gets hot I have it plugged in to the power supply to leave it on and use it but notice the charge light does not come on, then pull out the battery and press the button and it is half charged. good thing it can run off car power.

[eddiesverus]

My Verus battery went completely dead and it won't recharge even with the unit off. I removed it and press on the button and wont light up anything. this battery is 6 months old since I've had the Verus and its already gone. the battery on my Vantage Pro has lasted longer and its more than 3 years old & still going strong. the Verus battery only has 30 day warranty according to my SO dealer and tech support. My Verus won't power up even if connected to vehicle power.. only with the ac adapter and now I cant even use the tool unless I have an extension cord to attached to it. That really sucks and I'm really Mad Now I'm forced into buying a new battery and charging station, spend more$$ for it, and to make it worse the battery charging station still needs a separate ac adapter more$$$ what' up with that??? I'm getting tired of the pile of ****and I agree that many Verus users feel the same way??? we should file a complaint or even a lawsuit. hopefully they recall it and fix it right.

[cartech]

The charging dock checks for incompatible temperature of the battery, and if it's too high, or too low the battery won't charge until the temperature is within parameters. If the temp is high, it will cool and charging begins, however as soon as the temp climbs it will cut off. It's an automatic process and NOT a fault. The first charge of the battery should be for at least 12-hours. Failure to do so will greatly decrease the life of the battery. The expected life is 300 charge cycles.
I actually read the instructions

[eddiesverus]

The charging dock checks for incompatible temperature of the battery, and if it's too high, or too low the battery won't charge until the temperature is within parameters. If the temp is high, it will cool and charging begins, however as soon as the temp climbs it will cut off. It's an automatic process and NOT a fault. The first charge of the battery should be for at least 12-hours. Failure to do so will greatly decrease the life of the battery. The expected life is 300 charge cycles.
I actually read the instructions

Cartech...you, may be right, but you don't work where its 100 degrees F plus in the summer time. so if the battery is not suppose to charge when hot, then how in heck are we suppose to get work done? I did read the instructions and did charge the Verus over 12 hr when I 1st got it. during the cold season it had been working fine and battery was lasting 3hr plus when not connected to vehicle power. Question is that this Verus was possibly not tested in extreme tempatures and that why we are having these issues. What are we suppose to do? bring the vehicle indoors? put the batteries or the unit in ice?

[cartech]

Cartech...you, may be right, but you don't work where its 100 degrees F plus in the summer time. so if the battery is not suppose to charge when hot, then how in heck are we suppose to get work done? I did read the instructions and did charge the Verus over 12 hr when I 1st got it. during the cold season it had been working fine and battery was lasting 3hr plus when not connected to vehicle power. Question is that this Verus was possibly not tested in extreme tempatures and that why we are having these issues. What are we suppose to do? bring the vehicle indoors? put the batteries or the unit in ice?

You could move to Alaska. I've heard it's pretty cool there.
Seriously, there are some things you can do to help. First, don't use stand-by, but rather use Hibernate between vehicles, as this uses less power and allows the battery to cool. Next, ensure that the fan filter is kept clean at all times and unrestricted. The 600mhz Processor was chosen to try and limit the heat generated by the Verus, however all processors tend to heat up when energized. Try and keep the Verus in the shade, and if the vehicle you're working on has aircon, switch it on, as this will also put load on the engine and may help with diagnostics. Keep the screen brightness to a minimum, as this will save power and help keep it cooler. Perhaps others have ideas they would like to share.

[66superduty]

we have had 15 days with heat index above 100 degrees,last 2 days 108, i know how nash feels in az. i have had to leave my verus out of the cart,and turn it off between cars.in this weather it just gets to hot to quick.then the verus gets creative own its on. thats when i switch batterys and try to finish the car without interuption.even with the car ac own its taking as much as 30 min to get a car coolenough to work in . we checked the hood

on a black car last week and at the time we brought it in the shop the temp on the outside of the hood was 193
degrees after sitting for 2 hours outside without it running. so i am giving snap-on the benifit of a doubt,maybe it just a real hot summer but now that thats said, we need atool that can handle any thing its exposed to, because we have to fix cars when there broke, not when its nice an cool.and if my boss has to spend 1000.00s of dollares on tools and updates for his tools he wont ever be able to heat and cool the shop.ttfn

[joenash]

You could move to Alaska. I've heard it's pretty cool there.
Seriously, there are some things you can do to help. First, don't use stand-by, but rather use Hibernate between vehicles, as this uses less power and allows the battery to cool. Next, ensure that the fan filter is kept clean at all times and unrestricted. The 600mhz Processor was chosen to try and limit the heat generated by the Verus, however all processors tend to heat up when energized. Try and keep the Verus in the shade, and if the vehicle you're working on has aircon, switch it on, as this will also put load on the engine and may help with diagnostics. Keep the screen brightness to a minimum, as this will save power and help keep it cooler. Perhaps others have ideas they would like to share.

Well I am glad you come to this fourm cause it is free, cause you may want to learn about a product, cause you can share with others But it is apparrent you do not live where it is hot or own a verus!!
It is not rocket science that if you do not turn something on it will not worm up, But if you live where the temp is 115+++degrees, and snap on designed the tool not to charge the battery if it is over 100, well that is no good cause your tool is starting out hotter than it is orginally designed to operate at, and it will never charge the battery or work properly.
And the remark about the processor, well it is a bussiness if you look at your top end computers, the more speed the more memory the more they cost, Snap on chose that speed processor, that amount of memory, and that size hard drive cause they figure that is what it is goung to take to run the machine, if you look at what it requires use the verus to connect to a pass through pro and flash a car or any other programs you can load on the verus to fix a car they need at least the requirments that snap on put into the machine. I mean come on my cell phone has a faster processor and more memory than the verus, So my point is snap on needs to figure out what they want to do! Sell verus scan tools or not! I wanted to purchase a modis but when I found out it's problems I did not, When people come on this fourm and find out of all the problems the verus has they will not purchase one, all we can hope for is since we are stuck with them that snap on will fix them!