Missing data for cylinders 5 and 6 2017 Challenger Hellcat.

[Fordtrix]

Hi. Trying to diagnose rough idle/intermittent miss on a 2017 Challenger with Hellcat engine. I'm using a Zeus at version 24.2 and except for Mode 6 data, there are no PIDS for cylinders 5 and 6 though the other cylinders are active. I also tried our Apollo-D9 and found the same result. As I'm suspecting #5 as the culprit, this is most frustrating. Is this some sort of software glitch or known concern? Anything I can try?

[SnapOnKid]

Can you post a vin# so Snap on can check it out?

Or maybe you have a screen shot from Zeus that you can share with us showing the anomaly ?

[Fordtrix]

HI. The VIN is: 2C3CDZC98HH607128. I don't have a screenshot at the moment; the car is outside, but stuff like What cylinder is missing? shows 1,3,7,2,4,8 only. I'll update this when I bring the car back in.

[SnapOnKid]

Yes, Exactly.

A screen shot showing only the the ones present. That way they can see the error of their ways.... LOL

[Fordtrix]

Here's 5 screen shots of various functions. #5 and #6 appear a couple of places but not where I need them.

[SnapOnKid]

Thank you so much. It does indeed appear to be missing.

Steve6911 can you send the report on this situation and mine as well in the Verus Forum?

[Fordtrix]

Hi there! Just wanted to post an update: Our Snap-On equipment guy just happened to come by yesterday and I asked him about this issue. He called someone at Snap-On and after looking through their information, it sounds like this is a known concern which affects more vehicles than just the Challenger. He told us he believes that it will be corrected in an update scheduled for October.