Solus Pro-Snap-on subscription???

[Gear Drive]

I have had this scanner for years. Solus Pro to 2012. Used it 2 weeks ago and worked fine, but yesterday a red screen flashed that I require a Snapon subscription to continue. All it would do is Demo mode. Any ideas for me to try? A hard reset? Battery doesn’t hold a charge but OBD supplies power of course.
I should not have to mention this but I bought this scanner in Canada. I have never used, or even know if it is wifi capable.
Thanks in advance.

[ujin19]

I have the same problem. I called snap on, they sent me to this site " Diagnostics Help Center "
Please, let me know if it does it for you.. thanks

[GypsyR]

This is interesting and a possible problem. There's a posting about a Modis possibly doing the same thing here.

[Gear Drive]

I spoke with the local distributor and he said because it was developed under Windows 95 the system may not load the firmware update on his computer. It was plugged in and not recognized with Win11 or whatever he had. I neglected to read the whole screen that it would last 30 seconds and the scanner worked as normal. Waiting that extra 30 seconds on connection is a pain but it still works. He gave me a Tech Support phone number 1-800-424-7226 to walk me through what can possibly be done.