SureTrack Users General Discussion

[Witsend]

I think, having a plan of attack with the exact sockets and extensions you need, the head mounted flashlight, the 24v battery powered electric tools in 3/8 and 1/4 sizes, would go a long way towards reducing removal time.
My question is , what about the hose connections to the old tubes on outside? You pinch off heater hoses cut the old heater core tubes off inside with bolt cutters in order to pull the old heater core out so you don't need to remove the plenum from firewall to install new heater core properly? Are you cutting off sections of the new heater core tubes and joining to the original cut tubes still attached to the pinched hoses on outside with a couple short sections of heater hose and 4 clamps or what? LOL

[Nick_Taylor]

Here's what you do when you lose reverse in your transmission.

http://digg.com/video/guy-builds-ingenious-contraption-so-his-broken-***-truck-can-reverse

[liljoe]

Nick, that link is broken, this is what you get: We're getting reports that this page cannot be found.
Stay tuned for continuing coverage as this crisis unfolds.

[Nick_Taylor]

Nick, that link is broken, this is what you get: We're getting reports that this page cannot be found.
Stay tuned for continuing coverage as this crisis unfolds.

Ha, the forum changed a word in the link to 3 *s. The word was a s s. If you click the link and then put that in, you should get the video.

[Scott 79]

Well I thought we were humming @ 3 hours on these.... I am now going to watch some of these videos. I do know that repetition pays and we only see a couple of these a year in the south east.

On another note.. anybody have a clue as to why Ford decided to make the Super Duty with an easy access core which takes every bit of 45 minutes to replace when you sit a normal F250 side by side.. Why the hell couldn't they make them the same. Oh, hey Doc.. how quick do you do the Super Dutys??? 10 minutes before they get there?? LMAO! Have a great rest of the week folks!

[Dr.Jake]

Me no have the pleasure of a super yet...prob take all day on the first one.

Hey hit me liker button & subscriber button if ya don't mind. When you get a certain number of likers and subscibers, google jacks up their recommendations and moneys.

The real hero on heater cores is not me, it's Charlie. http://youtu.be/r2B-EWFvMv8 ( he notta Forenzic Decarplizer ) (turd polisher either) hehe

I getting too old to be a hero anymore. Yeah, 3 hours is dragging ya feats.

[greasybob]

The Sterilite 1805 container could be the answer to your organization problems, Clear so you see what you hid in there. Do you have some organizational ideas, I want to see them, the secret to efficiency.

[Witsend]

Well organized, Love that old Anvil I see on the bottom.

[Crossland Auto]

Sorry Nick.

I have not posted much on this G.D. forum like I used to on O.D.5. Part of the reason why, is because I try to keep my cool.
I am now starting to loose it.
I am just down the hill, PLEASE SEND SOMEONE DOWN HERE SO I CAN SHOW THEM HOW SCREWED UP PRO IS!!
I can still find more useful info on an old computer that had the discs saved onto the hard drive in 2008. I can not find the same info on PRO. I don't care if you search it, Vehicle reference it, etc. The data is not there.
Now let me vent on Sure Track.
WHAT A WASTE OF TIME!!!!
I tried to help some people when I first tried it, but got tired of the same people posting the same GENERIC RESPONSES.

[Crossland Auto]

Sorry Nick pt.2

I finally asked my 1st question, thought I may get a response with the 1st screen of "Your question will be posted in the VW community with 110 "Subscribed Experts"". What a crock of $hit!!! Granted, I got a hold of Captain Euro, Greasy even posted a question. I am still waiting for the "EXPERTS". Guess there are none out there for this 9 year old engine.
Maybe the "EXPERTS" want to keep their mouth shut.
Maybe I should act if it were just running rough so someone can ask if I have done a running compression test. SORRY, DON'T HAVE TO DO THAT SINCE I NOW HAVE 10 OF THESE AFTER THE REPLACEMENT OF THE INITIAL 4. (See Pic.)
Pro has been trying my patience since I lost O.D.5., I have tried No Data through another shop, JUST AS $HITTY, I guess we are all paying the same for less data, but get free bull $hit Sure Track.
Please show me where Pro has the oil capacity for the A/C system with rear air on an '07 Lexus GX 470.

X

[Dr.Jake]

X, what happened?

Pro, was designed to get/keep the book clean, rid the trailer trash talk off the pages. Quite a success. The dignity is back 100% now. Plus the smarter, faster stuff. The data is still the same or possibly less listening to you. No liability if the wrongness hurts anyone or many. No apologies for the injured. Congratulations, you are now on the shite list page w/me.

Whatever happened to that car has probably happened before. Research for it on Google. Maybe in a vw forum somewhere, dunno.

I think somewhere in the next 10 to 20 yrs, correctness will be priority one. When something is wrong, misleading, or whatever, it will be fixed overnight. But it's going to take a class action to get that started.

[maven]

I finally asked my 1st question, thought I may get a response with the 1st screen of "Your question will be posted in the VW community with 110 "Subscribed Experts"". What a crock of $hit!!! Granted, I got a hold of Captain Euro, Greasy even posted a question. I am still waiting for the "EXPERTS". Guess there are none out there for this 9 year old engine.
Maybe the "EXPERTS" want to keep their mouth shut.
Maybe I should act if it were just running rough so someone can ask if I have done a running compression test. SORRY, DON'T HAVE TO DO THAT SINCE I NOW HAVE 10 OF THESE AFTER THE REPLACEMENT OF THE INITIAL 4. (See Pic.)
Pro has been trying my patience since I lost O.D.5., I have tried No Data through another shop, JUST AS $HITTY, I guess we are all paying the same for less data, but get free bull $hit Sure Track.
Please show me where Pro has the oil capacity for the A/C system with rear air on an '07 Lexus GX 470.

X

Hey X, Ive seen your troubles here and on ST and feel for you, I am not one of those VW experts though, nor do I even pretend to be one on the internet.

I agree with your comments on P/D it is difficult to find things often, its way too slick for its own good. It seems like its pretty and modern looking just for the sake of being that way. Ive found over the years that for problem child cars the cost to subscribe to OE service material is often worth it. Most of the makers offer short several day subscriptions for around $50, you print out everything you might need for a big/troublesome job.

As far as the Lexus situation goes just measure what you poor out of the old component and put that much new oil in the new component, this is semi standard procedure across many makers, Lexus also offers specific instructions on how to do this for the compressor.

I found this procedure and spec by doing a 1Search for "oil" then clicking on "compressor oil" in the results, and then using the "procedure" tab to find the process. Hope this helps and doesnt just anger you if all you were doing was venting.

[Nick_Taylor]

Let me try to catch up with the questions here.

First off, I'm sorry that Craig is having trouble with Pro and SureTrack.

All of the data and more is in Pro versus the old program. Of course the way it is structured is different because they had to do something to handle the newer data structures that the OEMS are providing that did not fit into the old article formats we were using. Almost all of them have gone away from articles and have gone to chunks of data. The Editorial group is constantly working on tagging the data chunks so that they can be found. Anyone who used Volkswagen data in the old system will know how hard it is to use this new style data.

BTW, they just changed the categories in the Vehicle Reference section to match the old product more so it's easier for transitioning users to find information where they are used to finding it.

If you have a hard time finding something, please call our support line at 1-888-724-6742. We have no or short hold times and it is usually quicker than hunting around, and it will also help you to become more familiar with it.

As for Craig's comment about the Experts in SureTrack, when it says Subscribed Experts, those are other members of SureTrack that have subscribed to that manufacturer. Anyone can do that so that they get e-mails when there are new questions for that make. It does not mean that there are that many Snap-on employees waiting around to answer your question. I think the people who built the site were trying to puff up the egos of users but I would prefer it said "Subscribed Community Members".

And finally as for Jakes tired old claims that we got rid of the old program to stop users from communicating with each other or with us, they are patently false. It would have been much easier and cheaper to just flip the switch on the tip system (Or just block him out of it). While management did have concerns about me letting certain members continually act out against us in our own product, I always fought for openness. I went out of my way to create this new forum to try and continue the general discussion. Jake isn't even a customer and as he's stated before, he's stealing our information and yet, here he is again making it hard for me to justify to the bigwigs why this is a good thing.

Please let me know if I've missed anything.

Nick

[Tech_A]

Euro

0 out of 110 "Experts".

I would also be frustrated unless I found out I was the poor soul to first encounter such a travesty. The amount of replies and lack of substance suggest that you are SureTrack's pioneer for this repair.

From my brief shop experience, whenever we encountered such a situation regarding a friend in need with a detonated engine, my manager would minimize our losses and try to fish a salvaged engine. This allowed the person to get back on the road and buy some time to purchase a more "reliable" vehicle.

As far as finding information in general, you get what the manufacturer offers to the public. I have scoured the web for vw/audi, jagaur, land rover, and mini cooper information; you don't get much. The days of the shop manual are over. Everything is embedded in the manufacturer's proprietary tool or you have to subscribe to the manufacturers site. Yet, not everyone can subscribe or purchase these tools either, you must be a registered dealer. This usually drives the cost of this information up.

This is where experience is supposed to come in handy, but even then it may end up in disappointment. You can ask a 25-year dealer tech how they resolved a fault and they may answer you with I switched the part with a known good part or I called the tech line. In the indy world, you don't have time to wait on hold. The car came in today and was due yesterday, all you can do is take it apart figure out how it works and put it back together fixed. Log the fault in your memory banks and move on to the next job.

Good Luck and Happy Troubleshooting.

[maven]

The days of the shop manual are over. Everything is embedded in the manufacturer's proprietary tool or you have to subscribe to the manufacturers site. Yet, not everyone can subscribe or purchase these tools either, you must be a registered dealer.

This isnt quite true, while it may not seem easy to find the subscription information if you dont know where to look, its pretty much all out there. Even Ferrari offers their parts, recall, TSB and service information for purchase to Indy shops. The only popular name that is virtually impossible to get info for is TESLA but thats because they arent structured or sold like other cars, and are exempt from the right-to-repair laws in most states.

Motor magazine prints an annual Source Guide that chock full of almost everything you could need to find, and typically just googling "CarBrandX service information" will get you the results you need on the first page of results